--- app/models/mail_handler.rb.orig     2013-04-16 15:27:49.037508687 +0200
+++ app/models/mail_handler.rb  2013-06-03 16:29:44.457817160 +0200
@@ -180,8 +180,8 @@

     # add To and Cc as watchers before saving so the watchers can reply to Redmine
     add_watchers(issue)
-    issue.save!
     add_attachments(issue)
+    issue.save!
     logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info
     issue
   end
@@ -253,10 +253,12 @@

   def add_attachments(obj)
     if email.attachments && email.attachments.any?
+      part = email.text_part || email.html_part || email
       email.attachments.each do |attachment|
+      logger.info "MailHandler: attachment found"
         obj.attachments << Attachment.create(:container => obj,
                           :file => attachment.decoded,
-                          :filename => attachment.filename,
+                          :filename => Redmine::CodesetUtil.to_utf8(attachment.filename, part.charset),
                           :author => user,
                           :content_type => attachment.mime_type)
       end
@@ -378,7 +380,9 @@
   end

   def cleaned_up_subject
-    subject = email.subject.to_s
+    part = email.text_part || email.html_part || email
+    subject = email.subject
+    subject = Redmine::CodesetUtil.to_utf8(subject, part.charset)
     subject.strip[0,255]
   end

@@ -426,6 +430,8 @@
     addr, name = from, nil
     if m = from.match(/^"?(.+?)"?\s+<(.+@.+)>$/)
       addr, name = m[2], m[1]
+      part = email.text_part || email.html_part || email
+      name = Redmine::CodesetUtil.to_utf8(name, part.charset)
     end
     if addr.present?
       user = self.class.new_user_from_attributes(addr, name)