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500 'Internal Server" error when installing Virtuemart

Added by Gerry Bergman over 11 years ago

I am getting a 500 error when installing Vituremart.

I have corresponded with hosting.

Below is they're response.

My question is, can anyone tell me how to do what they are saying to change the web.config file?

Here's the complete email:

Thank you for contacting Online Support.

We would be happy to assist you with your questions. Internal server errors are generic error messages. If you are receiving these types of errors please enable your detailed errors in order to see why you are receiving them and correct the issue accordingly. The following can be reviewed if further clarification is required:

By default, our Windows hosting accounts display a generic error when applications generate an exception. We display a generic error because the detailed error messages allow a malicious user to obtain sensitive information.

To troubleshoot the error, you can modify your web.config file and specify that a custom error message displays. A custom error message helps you to locate the specific code that is causing the issue.

CAUTION: The code samples we provide below do not constitute a complete web.config file. Do not replace your existing web.config file with the code we provide. Before changing your web.config file, we recommend creating a backup.

Displaying Custom Error Messages / Enabling Detailed Errors on IIS 7

Use the sample code below to display custom error messages on IIS 7:

<configuration>
<system.webServer>
<httpErrors errorMode="Detailed" />
<asp scriptErrorSentToBrowser="true"/>
</system.webServer>
<system.web>
<customErrors mode="Off"/>
<compilation debug="true"/>
</system.web>
</configuration>

Please let us know if there is anything else we can assist you with.

Thank you,
Aaron K.
Online Support Team
Customer Inquiry
Name : Gerry Bergman
Phone : (509) 292-8018
Domain Name : foodtoolz.com
Shopper ID : 12840434
Other : Joomla

Hi,

I am trying to upload two zip files to Joomla using the
Extension Manager: Install.

I keep getting a 500 'Internal Server" error

I am uploading the latest version (2.0.12f (Stable Version)) of VirtureMart software.

Any ideas?

Thanks,

Gerry