Charts Plugin with 0.9.6

Added by Joan Arredondo over 9 years ago

Hello. I have problems with the new version and this charts plugin (http://github.com/mszczytowski/redmine_charts/tree), I'm getting this error

"Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your redMine administrator for assistance."

I already try with 0.9.5 and It works, but no luck with 0.9.6.

has anyone using that plugin, experienced the same error?, and how did you solve it? any alternative to this plugin?

Thank for your help.

Replies (11)

RE: Charts Plugin with 0.9.6 - Added by Felix Schäfer over 9 years ago

Please file an issue directly with the author of the plugin, see the plugin list for the link.

RE: Charts Plugin with 0.9.6 - Added by Mischa The Evil over 9 years ago

Felix Schäfer wrote:

Please file an issue directly with the author of the plugin, see the plugin list for the link.

True, but it seems not related to the plugin either...

Joan Arredondo wrote:

Hello. I have problems with the new version and this charts plugin (http://github.com/mszczytowski/redmine_charts/tree), I'm getting this error

"Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your redMine administrator for assistance."

Any logs? What environment?

Joan Arredondo wrote:

I already try with 0.9.5 and It works, but no luck with 0.9.6.

I don't see how the changes between Redmine 0.9.5 and 0.9.6 could affect the working of this specific plugin. Might be an update-issue...??

RE: Charts Plugin with 0.9.6 - Added by Sam Bo over 9 years ago

I had a similar issue in that I as getting this error after upgrading.. I reinstalled flash open charts and the charts plugin and it started to work.

RE: Charts Plugin with 0.9.6 - Added by Joan Arredondo over 9 years ago

I had to reinstall again the plugins and it worked. Maybe I did something wrong updating redmine.

Thanks for your help.

RE: Charts Plugin with 0.9.6 - Added by Anonymous over 9 years ago

The charts plugin didn't work for me even with 0.9.5. It seems to assume that the sub-tasks feature is present in 0.9.5 or higher, when in fact it's only available in trunk builds. Patching RedmineCharts::has_sub_issues_functionality_active to return false fixed that problem for me.

RE: Charts Plugin with 0.9.6 - Added by Joan Arredondo over 9 years ago

Thanks for your help Jens.
I thought that the plugin was working but I was wrong, but with your solution the plugin is working in 0.9.5 and 0.9.6(with a little change).

http://bitbucket.org/yuja/redmine_charts/changeset/7205f6a8dd8c#chg-lib/redmine_charts.rb

RE: Charts Plugin with 0.9.6 - Added by Neal Bharadwaj over 9 years ago

I had the same problem. I had it running on 0.9.4 perfectly fine. When I upgraded to 0.9.5 and 0.9.6, both times I got an error.
Will try this solution, hopefully it works!

RE: Charts Plugin with 0.9.6 - Added by Neal Bharadwaj over 9 years ago

How would I go about doing this?

Patching RedmineCharts::has_sub_issues_functionality_active to return false fixed that problem for me.
I used yuja's plugins but still had no luck.

RE: Charts Plugin with 0.9.6 - Added by Brendan Jocson over 9 years ago

Neal Bharadwaj wrote:

How would I go about doing this?

Patching RedmineCharts::has_sub_issues_functionality_active to return false fixed that problem for me.
I used yuja's plugins but still had no luck.

Installing the one from Yuja with patches worked for me. FYI...

http://bitbucket.org/yuja/redmine_charts

RE: Charts Plugin with 0.9.6 - Added by Maciej Szczytowski over 9 years ago

The issue has been fixed in the latest version of plugin.

RE: Charts Plugin with 0.9.6 - Added by Brendan Jocson about 9 years ago

Maciej Szczytowski wrote:

The issue has been fixed in the latest version of plugin.

confirmed. It works. thanks Maciej for your fix!

(1-11/11)