Email problem with 2.3.1

Added by tom vaughan almost 11 years ago

I have a new install of version 2.3.1 and I am not able to get it to send any email. I have looked in all the logs I can think of to see if there is something not configured right but so far nothing. I have looked at the apache log, exim log, messages log...where else can I look?

Is configuration.yml the only file that needs to be edited with email settings? Also i noticed that the example file has quotes around some of the parameters while the setup guide has none (http://www.redmine.org/projects/redmine/wiki/EmailConfiguration).

The config file has:

production:
   email_delivery:
     delivery_method: :smtp
     smtp_settings:
       address: "example.com" 
       port: 25
       authentication: :login
       domain: 'example.com'
       user_name: 'myaccount'
       password: 'password'

so which is correct or does it not matter?

Replies (2)

RE: Email problem with 2.3.1 - Added by Jan Niggemann (redmine.org team member) almost 11 years ago

tom vaughan wrote:

I have a new install of version 2.3.1 and I am not able to get it to send any email.

So... What's the error message you're seeing? What component throws the error, is it ActionMailer, your MTA, are the messages received but somewhat garbled, ...?

RE: Email problem with 2.3.1 - Added by tom vaughan almost 11 years ago

I was able to figure out the problem and it had nothing to do with redmine or passenger. The emails were not being sent because of a dns issue with the mail server so no email could be sent. But I found this out by going over everything on the server. There were no log entries/errors anywhere that I could find that redmine was attempting to send an email and it failed. In this instance what log should this have been recorded in?

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