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startup error (Internal error)

Added by Jiří Losert over 10 years ago

Hello,
I installed Redmine 2.3.2 by installing BitNami. The installation went without problems. When I run Redmine appears this error:

"Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.
If you are the Redmine administrator, check your log files for details about the error."

She became someone similar bug? Can anyone advise me how to fix it?


Replies (4)

RE: startup error (Internal error) - Added by j pais over 10 years ago

i have the same problem but i can't solve it..any help to fix this please?

RE: startup error (Internal error) - Added by j pais over 10 years ago

i saw that my problems are the same in this link: 500 error on My Accounts and Settings

so i set my cache folder permissions to 777 and problem solved :D

RE: startup error (Internal error) - Added by Roger Jönsson over 10 years ago

Hi,
I had the same problem after setup and i turned out there is a problem using unicode characters in the default admin user name. My last name contains a Swedish "ö" which caused the scripts to crash when creating the database. There was no error message on installation.

It was fixed by removal of the unicode character from the file ...\apps\redmine\htdocs\db\migrate\007_setup.rb.
After that I executed the ...\apps\redmine\scripts\redmineini.bat with admin privileges.

This happened on a windows Server 2008 R2.

RE: startup error (Internal error) - Added by Lajos Bodnár almost 7 years ago

I had that same issue now:
but the unicode character was in the "Real Name" field (as I write my real name with 'á'), not in the user name - then the database tables didn't created...
Amazing.

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