Redmine

Hello,
I'm using the SpiraTest with Redmine. The free plugin is offering from SpiraTest. If I create issues in Redmine, create incidents in SpiraTest. It's OK. However If I create incidents in SpiraTest, don't create issues in Redmine. Error logs are as below.

[Error logs]
Error Adding SpiraTest Incident to Redmine: Unauthorized
at Redmine.Net.Api.RedmineManager.HandleWebException(WebException exception, String method)
at Redmine.Net.Api.RedmineManager.ExecuteUpload[T](String address, String actionType, String data, String methodName)
at Redmine.Net.Api.RedmineManager.CreateObject[T](T obj, String ownerId)
at Inflectra.SpiraTest.AddOns.RedmineDataSync.DataSync.ProcessIncident(Int32 projectId, ImportExportClient spiraImportExport, RedmineManager redmineManager, RemoteIncident remoteIncident, List`1 newIncidentMappings, List`1 newReleaseMappings, List`1 oldReleaseMappings, Dictionary`2 customPropertyMappingList, Dictionary`2 customPropertyValueMappingList, RemoteCustomProperty[] incidentCustomProperties, RemoteDataMapping[] incidentMappings, Int32 externalProjectId, String productName, RemoteDataMapping[] severityMappings, RemoteDataMapping[] priorityMappings, RemoteDataMapping[] statusMappings, RemoteDataMapping[] typeMappings, RemoteDataMapping[] userMappings, RemoteDataMapping[] releaseMappings)
at Inflectra.SpiraTest.AddOns.RedmineDataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)

The account is manager. There is no way to solved problem. Please give me advice.
Thank you.

Best Regard.
-Kyle jeon.

Hello,
I missed that REST WebService is activation. However, It's not working well after REST WebService is active. Error logs are as below.

[Error logs]
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="SpiraTest Data Sync Service" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-08T03:42:21.000000000Z" />
<EventRecordID>143596</EventRecordID>
<Channel>Application</Channel>
<Computer>TMS</Computer>
<Security />
</System>
- <EventData>
<Data>Error Adding SpiraTest Incident to Redmine: Internal Server Error at Redmine.Net.Api.RedmineManager.HandleWebException(WebException exception, String method) at Redmine.Net.Api.RedmineManager.ExecuteUpload[T](String address, String actionType, String data, String methodName) at Redmine.Net.Api.RedmineManager.CreateObject[T](T obj, String ownerId) at Inflectra.SpiraTest.AddOns.RedmineDataSync.DataSync.ProcessIncident(Int32 projectId, ImportExportClient spiraImportExport, RedmineManager redmineManager, RemoteIncident remoteIncident, List`1 newIncidentMappings, List`1 newReleaseMappings, List`1 oldReleaseMappings, Dictionary`2 customPropertyMappingList, Dictionary`2 customPropertyValueMappingList, RemoteCustomProperty[] incidentCustomProperties, RemoteDataMapping[] incidentMappings, Int32 externalProjectId, String productName, RemoteDataMapping[] severityMappings, RemoteDataMapping[] priorityMappings, RemoteDataMapping[] statusMappings, RemoteDataMapping[] typeMappings, RemoteDataMapping[] userMappings, RemoteDataMapping[] releaseMappings) at Inflectra.SpiraTest.AddOns.RedmineDataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)</Data>
</EventData>
</Event>

Please give me advice.
Thank you.

Best Regard.
-Kyle jeon.