Issue visibility based on groups

Added by Rupesh Helwade over 3 years ago

Hello,
I know that issue visibility is based on Role.
How can the users from same group see each others issues, yet they are deprived of seeing issues from other groups.

Consider :
I have a Project named "The Project" with tracker as "Tickets"

We have 4 users user1, user2, user3 and user4. They all have role as "Requester"
Role "Requester" can see "only issues created or assigned to them"

"Our Group" has user1 and user2
"Their Group" has user3 and user4

user1 and user2 should be able to see each others issues but not of user3 and user4 and vice versa.

Thanks for any help in this regard,
Rupesh

Replies (6)

RE: Issue visibility based on groups - Added by Tory Wolf over 3 years ago

Hello,
I just would like to join issue because I have exactly the same need.

Thanks in advance if somebody can help us.
Victoria

RE: Issue visibility based on groups - Added by Tory Wolf over 3 years ago

Also could you explain smthing from your message:
You wrote "I know that issue visibility is based on Role"

and

"We have 4 users user1, user2, user3 and user4. They all have role as "Requester"
Role "Requester" can see "only issues created or assigned to them"

Did you mean that user1 can see the issue which was created by user2 ?
Because I set up the role in the same way, but users can't see the issues which was created by another users if they are not assigned to them despite all of those users have the same role "Requester".

RE: Issue visibility based on groups - Added by Rupesh Helwade over 3 years ago

Tory Wolf wrote:

Also could you explain : You wrote "I know that issue visibility is based on Role"

We have 3 options for each role, all issues, All non-private issues and issues assigned / watched by me.

Did you mean that user1 can see the issue which was created by user2 ?

No, I just stated my current configuration.
With this setting("only issues created or assigned to them"), user1 and user2 from same group cannot see each others issues (same with user3 and user4).

But,
I want u1 and u2 to see each others issues. ( They would be in "Our Group" )
I want u3 and u4 to see each others issues. ( They would be in "Their Group" )

I don't want u1 to see issues of u3 or u4 of "Their Group".

Regards,
Rupesh

RE: Issue visibility based on groups - Added by Adnan Topçu over 3 years ago

You may create new projects for each user group (or team) ?

RE: Issue visibility based on groups - Added by Rupesh Helwade over 3 years ago

Thanks for the comment.
Though I have created sub-projects for this, Is that the only solution we have?
We are expecting more and more teams to be created and creating separate projects for each group does not seem to be the correct logical separation for projects.

RE: Issue visibility based on groups - Added by Ezequiel Nicolazzi 7 months ago

Old issue, but I found a solution to this.. See patch #16195-6
Works under Redmine 3.3.1

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