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Forbidden - You do not have permission to access this document.

Added by suresh maruthi almost 10 years ago

Hi Everyone,

I have installed Redmine 2.5.1 on Ubuntu 12.04. I followed the instruction available in below site :

http://www.redmine.org/projects/redmine/wiki/HowTo_Install_Redmine_in_Ubuntu

But when I try the URL (http://<domain name>/redmine in the browser I get the below error message

Forbidden - You do not have permission to access this document.

I have give required permission to public folder, still getting the same error.

root@lvps109-104-78-41:/var/www/vhosts/apps.kovaion.com/httpdocs# ls -ltr
total 56
drwxrwxrwx 11 kovweb psacln 4096 Jun 6 09:39 test
drwxrwxrwx 2 root root 4096 Jun 6 09:39 plesk-stat
drwxrwxrwx 2 kovweb psacln 4096 Jun 6 09:39 picture_library
-rwxrwxrwx 1 kovweb psacln 10217 Jun 6 09:39 index.html
drwxrwxrwx 6 kovweb psacln 4096 Jun 6 09:39 img
-rwxrwxrwx 1 kovweb psacln 1150 Jun 6 09:39 favicon.ico
drwxrwxrwx 2 kovweb psacln 4096 Jun 6 09:39 css
lrwxrwxrwx 1 root root 25 Jun 13 08:29 redmine -> /usr/share/redmine/public
drwxr-xr-x 2 root root 4096 Jun 15 13:24 skype

root@lvps109-104-78-41:/usr/share/redmine# ls -ltr
total 44
-rwxrwxrwx 1 root root 360 Mar 11 2012 Rakefile
drwxrwxrwx 8 root root 4096 Jun 13 07:06 test
drwxrwxrwx 2 root root 4096 Jun 13 07:06 templates
drwxrwxrwx 4 root root 4096 Jun 13 07:06 script
drwxrwxrwx 7 root root 4096 Jun 13 07:06 public
drwxrwxrwx 7 root root 4096 Jun 13 07:06 lib
drwxrwxrwx 5 root root 4096 Jun 13 07:06 extra
drwxrwxrwx 3 root root 4096 Jun 13 07:06 db
drwxrwxrwx 5 root root 4096 Jun 13 07:06 config
drwxrwxrwx 7 root root 4096 Jun 13 07:06 app
drwxrwxrwx 4 root root 4096 Jun 13 07:08 vendor
root@lvps109-104-78-41:/usr/share/redmine#

Whereas, if I give the html file available in /usr/share/redmine/public folder, its opening.

http://<domain name>/redmine/500.html

root@lvps109-104-78-41:/usr/share/redmine/public# ls
404.html 500.html dispatch.fcgi dispatch.rb.example favicon.ico help images javascripts stylesheets themes

I'm not able to understand where I went wrong or what step I missed.

Appreciate your help on this.

Regards,

Suresh Maruthi


Replies (3)

RE: Forbidden - You do not have permission to access this document. - Added by suresh maruthi almost 10 years ago

Please find attached apache server logs. Also let me know if you need any other logs with the mentioned location.

Regards,

Suresh Maruthi

RE: Forbidden - You do not have permission to access this document. - Added by Jan Niggemann (redmine.org team member) almost 10 years ago

Nothing in your files relates to redmine, can you please attach the passenger logfile?
Even if all your files are 777, you could set the proper owner:group btw...

Please also post your configuration (as plaintext attachment or inline, not as ZIP).

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