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Internal error 500

Added by Marcus Bernett almost 10 years ago

hello forum,

i have a problem with my redmine-2.5.1 installation on Debian 7.0

When i try to reach the redmine via http the browser shows me the messages:

"Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

... "

netstat shows me:

tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 10118/mysqld
tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 2446/exim4
tcp 0 0 127.0.0.1:42598 0.0.0.0:* LISTEN 6604/redmine-2.5.1
tcp 0 0 0.0.0.0:10022 0.0.0.0:* LISTEN 3366/sshd
tcp6 0 0 :::80 :::* LISTEN 6467/apache2
tcp6 0 0 ::1:25 :::* LISTEN 2446/exim4
tcp6 0 0 :::10022 :::* LISTEN 3366/sshd
udp 0 0 0.0.0.0:1219 0.0.0.0:* 1719/dhclient
udp 0 0 0.0.0.0:68 0.0.0.0:* 1719/dhclient
udp 0 0 127.0.0.1:123 0.0.0.0:* 2191/ntpd
udp 0 0 0.0.0.0:123 0.0.0.0:* 2191/ntpd
udp6 0 0 :::31568 :::* 1719/dhclient
udp6 0 0 ::1:123 :::* 2191/ntpd
udp6 0 0 :::123 :::* 2191/ntpd

the installation-folder is:

server1:/redmine/redmine-2.5.1# ls lrt
insgesamt 80
drwxrwxr-x 9 root root 4096 Mär 29 17:56 test
drwxrwxr-x 7 root root 4096 Mär 29 17:56 app
drwxrwxr-x 2 root root 4096 Mär 29 17:56 plugins
drwxrwxr-x 5 root root 4096 Mär 29 17:56 extra
drwxrwxr-x 2 root root 4096 Mär 29 17:56 vendor
drwxr-xr-x 8 www-data www-data 4096 Mär 29 17:56 tmp
drwxrwxr-x 2 root root 4096 Mär 29 17:56 script
drwxr-xr-x 2 www-data www-data 4096 Mär 29 17:56 files
drwxrwxr-x 2 root root 4096 Mär 29 17:56 doc
drwxrwxr-x 8 root root 4096 Mär 29 17:56 lib
-rw-rw-r-
1 root root 205 Mär 29 17:56 README.rdoc
rw-rw-r- 1 root root 275 Mär 29 17:56 Rakefile
rw-rw-r- 1 root root 240 Mär 29 17:56 CONTRIBUTING.md
rw-rw-r- 1 root root 160 Mär 29 17:56 config.ru
rw-rw-r- 1 root root 3505 Jun 22 16:01 Gemfile
rw-r--r- 1 root root 3538 Jun 22 16:01 Gemfile.lock
drwxrwxr-x 3 root root 4096 Jun 22 16:06 db
drwxrwxr-x 8 root root 4096 Jun 22 16:12 public
drwxrwxr-x 5 root root 4096 Jun 22 18:08 config
drwxr-xr-x 2 www-data www-data 4096 Jun 22 18:32 log

i need your help pls to fix the problem

best regards


Replies (2)

RE: Internal error 500 - Added by Marcus Bernett almost 10 years ago

Hi,

thank you for your messages.
the tail of 'production.log' as follows:

server1:/# tail var/www/redmine/log/production.log
rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
railties (3.2.17) lib/rails/engine.rb:484:in `call'
railties (3.2.17) lib/rails/application.rb:231:in `call'
railties (3.2.17) lib/rails/railtie/configurable.rb:30:in `method_missing'
passenger (4.0.45) lib/phusion_passenger/rack/thread_handler_extension.rb:74:in `process_request'
passenger (4.0.45) lib/phusion_passenger/request_handler/thread_handler.rb:141:in `accept_and_process_next_request'
passenger (4.0.45) lib/phusion_passenger/request_handler/thread_handler.rb:109:in `main_loop'
passenger (4.0.45) lib/phusion_passenger/request_handler.rb:448:in `block (3 levels) in start_threads'

    (1-2/2)