[SOS]Redmine server is down always,please help

Added by Julie Bai about 4 years ago

I try to using webrick and mongrel to setup my redmine ,but it always(3-4 times everyday) down especially when the requests are concurrent.
My team is nearly 100+ person.

Error:
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Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
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I think it's werbrick or mongrel problem ,I am a fresh, could someone tell me where can I found the error log and what's the recommendation server to be used?

Thanks a lot!

br,
Julie

Replies (4)

RE: [SOS]Redmine server is down always,please help - Added by Julie Bai about 4 years ago

I use redmine 2.6 ,rails 3.2 ruby 1.9

RE: [SOS]Redmine server is down always,please help - Added by Martin Denizet (redmine.org team member) about 4 years ago

Hello Julie,

I don't see you why you would use Webrick or Mongrel in a heavy load production environment.
  • Webrick it to use for testing/development, it was not made to support heavy loads.
  • Mongrel had several issues with recent versions of Rails/Ruby, and, I far as I know, the lasted version of Mongrel is dated from 2010.

There is a rewrite version of Mongrel, actively maintained, called PUMA, it should work much better than Mongrel.
The easiest to configure in my opinion is Passenger.
To mention it, Jorge Cabrera did experiments about Redmine performance is an heavy load environment and found that switching to the latest Ruby version supported (2.1.2 at the time) gave him significant performance improvements (Using Ruby 1.9 previously).

Cheers,

RE: [SOS]Redmine server is down always,please help - Added by Martin Denizet (redmine.org team member) about 4 years ago

I forgot to ask if you had an entry in the Redmine log or web server log at the moment of the crash but I'm pretty sure your web server is the problem.

RE: [SOS]Redmine server is down always,please help - Added by Julie Bai about 4 years ago

Thanks for your help, and I will try Passenger.
And one more question , does redmime have hardware requirements?

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