Project

General

Profile

Forums » Help »

Prewiew image doesnt work

Added by Alexandr Bortnik almost 7 years ago

Hello!

I have recently updated version of Redmine from 3.0 to stable 3.2 and some time later was noticed some problem with opening images: instead of prewiew image, Redmine suggests to download it.

Here is some info which can be helpful:

CentOS-7

mysql Ver 15.1 Distrib 5.5.52-MariaDB

Environment:
Redmine version 3.2.6.stable
Ruby version 2.2.5-p319 (2016-04-26) [x86_64-linux]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Git 1.8.3.1
Filesystem
Redmine plugins:
redmine_agile 1.4.3

ImageMagick-devel-6.7.8.9-15.el7_2.x86_64 is already installed.
Rmagic 1.16.0 is also installed.

So, can anyone help me to solve this issue?


Replies (1)

RE: Prewiew image doesnt work - Added by Dimitar (RedmineUP) over 1 year ago

Dear Alexandr,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

redmine_agile

So, could you please contact our support team at ? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Alexandr Bortnik wrote:

Hello!

I have recently updated version of Redmine from 3.0 to stable 3.2 and some time later was noticed some problem with opening images: instead of prewiew image, Redmine suggests to download it.

Here is some info which can be helpful:

CentOS-7

mysql Ver 15.1 Distrib 5.5.52-MariaDB

Environment:
Redmine version 3.2.6.stable
Ruby version 2.2.5-p319 (2016-04-26) [x86_64-linux]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Git 1.8.3.1
Filesystem
Redmine plugins:
redmine_agile 1.4.3

ImageMagick-devel-6.7.8.9-15.el7_2.x86_64 is already installed.
Rmagic 1.16.0 is also installed.

So, can anyone help me to solve this issue?

    (1-1/1)