email replies are not updated in ticket.

Added by Raja Govindan 3 months ago

Hello,

I am fetching emails from IMAP server to update the ticket. (basically when some one replies to redmine , that information will be updated in redmine ticket).

The mails are read by rake successfully and mails are disappearing from inbox or redmine account, But tickets are not updated(!)

does anyone have clues to fix this issue.

Thanks for your help.

Regards
-/Raja Govindan