Redmine Stylesheets-not showing levels down

Added by Kirk Fitzgerald over 1 year ago

I have my Redmine setup on linux/RedHat 7.4 and using an Apache server. Everything works, but, if I go to edit an user for example, the stylesheets do not display. Its functional, no problems there, but it is just white and black texts. Example is attached.

Any ideas on the issue?
Let me know what logs or files need to be shared to help troubleshoot.

Any assistance is appreciated!

red.png (23.2 KB)

Replies (12)

RE: Redmine Stylesheets-not showing levels down - Added by Martin Denizet (redmine.org team member) over 1 year ago

Hello Kirk,
Please try this:
  1. In Chrome, navigate to a page with the issue
  2. Press F12 (Show Developer Tools)
  3. Press Ctrl+F5 to reload the page without cache
  4. Check for errors in the Developer Tools console and post your finding here
    You can also have a look in the Network tab of the Developer Tools.

I expect to find either a 404 error for CSS files due to Apache conf issue or maybe a mixed content error.

Cheers,

RE: Redmine Stylesheets-not showing levels down - Added by Kirk Fitzgerald over 1 year ago

Thanks for the start!

Yes, you are correct, its a 404 issue, as I kinda expected as well. So is this an error within the httpd.conf file?

GET http://hsoredmine/users/stylesheets/jquery/jquery-ui-1.11.0.css?1524623934 404 (Not Found)
edit:16 GET http://hsoredmine/users/stylesheets/responsive.css?1524623934 404 (Not Found)
edit:15 GET http://hsoredmine/users/themes/classic/stylesheets/application.css?1524623934 404 (Not Found)
edit:20 GET http://hsoredmine/users/javascripts/responsive.js?1524623934 404 (Not Found)
edit:19 GET http://hsoredmine/users/javascripts/application.js?1524623934 404 (Not Found)
edit:18 GET http://hsoredmine/users/javascripts/jquery-1.11.1-ui-1.11.0-ujs-3.1.4.js?1524623934 404 (Not Found)
edit:19 GET http://hsoredmine/users/javascripts/application.js?1524623934 404 (Not Found)
edit:20 GET http://hsoredmine/users/javascripts/responsive.js?1524623934 404 (Not Found)
edit:23 Uncaught ReferenceError: $ is not defined
at edit:23
(anonymous) edit:23
edit:397 Uncaught ReferenceError: $ is not defined
at edit:397
(anonymous)
edit:397

RE: Redmine Stylesheets-not showing levels down - Added by Martin Denizet (redmine.org team member) over 1 year ago

I never saw that one!
A suggestion: Go to Administration/Settings/General
Set the Hostname and path to hsoredmine see if that helps.

Are you using some kind of reverse proxy? What are you using with Apache?

Cheers,

RE: Redmine Stylesheets-not showing levels down - Added by Kirk Fitzgerald over 1 year ago

No different with that change, was already set to that.

I have RedHat 7.4, Apache server, mariadb, Passenger, and a virtualhost setup in the conf file

It seems to be 3 levels down when the issue occurs.

For instance:
go from the home page to Projects, then click a project it occurs.
go from the home page to users, to a username edit page and it occurs
go from the home page to issues to import and it occurs

RE: Redmine Stylesheets-not showing levels down - Added by Martin Denizet (redmine.org team member) over 1 year ago

Can you upload here your Apache/Passenger config please?

RE: Redmine Stylesheets-not showing levels down - Added by Kirk Fitzgerald over 1 year ago

So for another example:

responsive.css on the error pages has the path of hsoredmine/users/stylesheets/responsive.css
when it should be...
http://hsoredmine/stylesheets/responsive.css

RE: Redmine Stylesheets-not showing levels down - Added by Kirk Fitzgerald over 1 year ago


#
# This is the main Apache HTTP server configuration file.  It contains the
# configuration directives that give the server its instructions.
# See <URL:http://httpd.apache.org/docs/2.4/> for detailed information.
# In particular, see
# <URL:http://httpd.apache.org/docs/2.4/mod/directives.html>
# for a discussion of each configuration directive.
#
# Do NOT simply read the instructions in here without understanding
# what they do.  They're here only as hints or reminders.  If you are unsure
# consult the online docs. You have been warned.
#
# Configuration and logfile names: If the filenames you specify for many
# of the server's control files begin with "/" (or "drive:/" for Win32), the
# server will use that explicit path.  If the filenames do *not* begin
# with "/", the value of ServerRoot is prepended -- so 'log/access_log'
# with ServerRoot set to '/www' will be interpreted by the
# server as '/www/log/access_log', where as '/log/access_log' will be
# interpreted as '/log/access_log'.

#
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
#
# Do not add a slash at the end of the directory path.  If you point
# ServerRoot at a non-local disk, be sure to specify a local disk on the
# Mutex directive, if file-based mutexes are used.  If you wish to share the
# same ServerRoot for multiple httpd daemons, you will need to change at
# least PidFile.
#
ServerRoot "/etc/httpd" 

#
# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
#
# Change this to Listen on specific IP addresses as shown below to
# prevent Apache from glomming onto all bound IP addresses.
#
#Listen 12.34.56.78:80
Listen 80

#
# Dynamic Shared Object (DSO) Support
#
# To be able to use the functionality of a module which was built as a DSO you
# have to place corresponding `LoadModule' lines at this location so the
# directives contained in it are actually available _before_ they are used.
# Statically compiled modules (those listed by `httpd -l') do not need
# to be loaded here.
#
# Example:
# LoadModule foo_module modules/mod_foo.so
#
Include conf.modules.d/*.conf

#
# If you wish httpd to run as a different user or group, you must run
# httpd as root initially and it will switch.
#
# User/Group: The name (or #number) of the user/group to run httpd as.
# It is usually good practice to create a dedicated user and group for
# running httpd, as with most system services.
#
User apache
Group apache

# 'Main' server configuration
#
# The directives in this section set up the values used by the 'main'
# server, which responds to any requests that aren't handled by a
# <VirtualHost> definition.  These values also provide defaults for
# any <VirtualHost> containers you may define later in the file.
#
# All of these directives may appear inside <VirtualHost> containers,
# in which case these default settings will be overridden for the
# virtual host being defined.
#

#
# ServerAdmin: Your address, where problems with the server should be
# e-mailed.  This address appears on some server-generated pages, such
# as error documents.  e.g. admin@your-domain.com
#
ServerAdmin root@localhost

#
# ServerName gives the name and port that the server uses to identify itself.
# This can often be determined automatically, but we recommend you specify
# it explicitly to prevent problems during startup.
#
# If your host doesn't have a registered DNS name, enter its IP address here.
#
#ServerName www.example.com:80

#
# Deny access to the entirety of your server's filesystem. You must
# explicitly permit access to web content directories in other
# <Directory> blocks below.
#
<Directory />
    AllowOverride none
    Require all denied
</Directory>

#
# Note that from this point forward you must specifically allow
# particular features to be enabled - so if something's not working as
# you might expect, make sure that you have specifically enabled it
# below.
#

#
# DocumentRoot: The directory out of which you will serve your
# documents. By default, all requests are taken from this directory, but
# symbolic links and aliases may be used to point to other locations.
#
DocumentRoot "/var/www/html" 

#
# Relax access to content within /var/www.
#
<Directory "/var/www">
    AllowOverride None
    # Allow open access:
    Require all granted
</Directory>

# Further relax access to the default document root:
<Directory "/var/www/html">
    #
    # Possible values for the Options directive are "None", "All",
    # or any combination of:
    #   Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
    #
    # Note that "MultiViews" must be named *explicitly* --- "Options All" 
    # doesn't give it to you.
    #
    # The Options directive is both complicated and important.  Please see
    # http://httpd.apache.org/docs/2.4/mod/core.html#options
    # for more information.
    #
    Options Indexes FollowSymLinks

    #
    # AllowOverride controls what directives may be placed in .htaccess files.
    # It can be "All", "None", or any combination of the keywords:
    #   Options FileInfo AuthConfig Limit
    #
    AllowOverride None

    #
    # Controls who can get stuff from this server.
    #
    Require all granted
</Directory>

#
# DirectoryIndex: sets the file that Apache will serve if a directory
# is requested.
#
<IfModule dir_module>
    DirectoryIndex index.html
</IfModule>

#
# The following lines prevent .htaccess and .htpasswd files from being
# viewed by Web clients.
#
<Files ".ht*">
    Require all denied
</Files>

#
# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here.  If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
#
ErrorLog "logs/error_log" 

#
# LogLevel: Control the number of messages logged to the error_log.
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
#
LogLevel warn

<IfModule log_config_module>
    #
    # The following directives define some format nicknames for use with
    # a CustomLog directive (see below).
    #
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common

    <IfModule logio_module>
      # You need to enable mod_logio.c to use %I and %O
      LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
    </IfModule>

    #
    # The location and format of the access logfile (Common Logfile Format).
    # If you do not define any access logfiles within a <VirtualHost>
    # container, they will be logged here.  Contrariwise, if you *do*
    # define per-<VirtualHost> access logfiles, transactions will be
    # logged therein and *not* in this file.
    #
    #CustomLog "logs/access_log" common

    #
    # If you prefer a logfile with access, agent, and referer information
    # (Combined Logfile Format) you can use the following directive.
    #
    CustomLog "logs/access_log" combined
</IfModule>

<IfModule alias_module>
    #
    # Redirect: Allows you to tell clients about documents that used to
    # exist in your server's namespace, but do not anymore. The client
    # will make a new request for the document at its new location.
    # Example:
    # Redirect permanent /foo http://www.example.com/bar

    #
    # Alias: Maps web paths into filesystem paths and is used to
    # access content that does not live under the DocumentRoot.
    # Example:
    # Alias /webpath /full/filesystem/path
    #
    # If you include a trailing / on /webpath then the server will
    # require it to be present in the URL.  You will also likely
    # need to provide a <Directory> section to allow access to
    # the filesystem path.

    #
    # ScriptAlias: This controls which directories contain server scripts.
    # ScriptAliases are essentially the same as Aliases, except that
    # documents in the target directory are treated as applications and
    # run by the server when requested rather than as documents sent to the
    # client.  The same rules about trailing "/" apply to ScriptAlias
    # directives as to Alias.
    #
    ScriptAlias /cgi-bin/ "/var/www/cgi-bin/" 

</IfModule>

#
# "/var/www/cgi-bin" should be changed to whatever your ScriptAliased
# CGI directory exists, if you have that configured.
#
<Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Require all granted
</Directory>

<IfModule mime_module>
    #
    # TypesConfig points to the file containing the list of mappings from
    # filename extension to MIME-type.
    #
    TypesConfig /etc/mime.types

    #
    # AddType allows you to add to or override the MIME configuration
    # file specified in TypesConfig for specific file types.
    #
    #AddType application/x-gzip .tgz
    #
    # AddEncoding allows you to have certain browsers uncompress
    # information on the fly. Note: Not all browsers support this.
    #
    #AddEncoding x-compress .Z
    #AddEncoding x-gzip .gz .tgz
    #
    # If the AddEncoding directives above are commented-out, then you
    # probably should define those extensions to indicate media types:
    #
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz

    #
    # AddHandler allows you to map certain file extensions to "handlers":
    # actions unrelated to filetype. These can be either built into the server
    # or added with the Action directive (see below)
    #
    # To use CGI scripts outside of ScriptAliased directories:
    # (You will also need to add "ExecCGI" to the "Options" directive.)
    #
    #AddHandler cgi-script .cgi

    # For type maps (negotiated resources):
    #AddHandler type-map var

    #
    # Filters allow you to process content before it is sent to the client.
    #
    # To parse .shtml files for server-side includes (SSI):
    # (You will also need to add "Includes" to the "Options" directive.)
    #
    AddType text/html .shtml
    AddOutputFilter INCLUDES .shtml
</IfModule>

#
# Specify a default charset for all content served; this enables
# interpretation of all content as UTF-8 by default.  To use the
# default browser choice (ISO-8859-1), or to allow the META tags
# in HTML content to override this choice, comment out this
# directive:
#
AddDefaultCharset UTF-8

<IfModule mime_magic_module>
    #
    # The mod_mime_magic module allows the server to use various hints from the
    # contents of the file itself to determine its type.  The MIMEMagicFile
    # directive tells the module where the hint definitions are located.

    #
    MIMEMagicFile conf/magic
</IfModule>

#
# Customizable error responses come in three flavors:
# 1) plain text 2) local redirects 3) external redirects
#
# Some examples:
#ErrorDocument 500 "The server made a boo boo." 
#ErrorDocument 404 /missing.html
#ErrorDocument 404 "/cgi-bin/missing_handler.pl" 
#ErrorDocument 402 http://www.example.com/subscription_info.html
#

#
# EnableMMAP and EnableSendfile: On systems that support it,
# memory-mapping or the sendfile syscall may be used to deliver
# files.  This usually improves server performance, but must
# be turned off when serving from networked-mounted
# filesystems or if support for these functions is otherwise
# broken on your system.
# Defaults if commented: EnableMMAP On, EnableSendfile Off
#
#EnableMMAP off
EnableSendfile on

# Supplemental configuration
#
# Load config files in the "/etc/httpd/conf.d" directory, if any.
IncludeOptional conf.d/*.conf

LoadModule passenger_module /usr/local/lib/ruby/gems/2.5.0/gems/passenger-5.2.2/buildout/apache2/mod_passenger.so
      PassengerRoot /usr/local/lib/ruby/gems/2.5.0/gems/passenger-5.2.2
     PassengerDefaultRuby /usr/local/bin/ruby

<VirtualHost *>
  ServerName http://hsoredmine
  DocumentRoot /var/www/redmine/public/
  RailsEnv production
  RailsBaseURI /redmine
  PassengerDefaultUser apache
  <Directory /var/www/redmine>
                Options Indexes FollowSymLinks MultiViews
                AllowOverride None
                Order allow,deny
                allow from all
 </Directory>
</VirtualHost>

[fit54@uhso919 conf]$
@

RE: Redmine Stylesheets-not showing levels down - Added by Martin Denizet (redmine.org team member) over 1 year ago

Hello,
I suggest you try the following changes:

<VirtualHost *>
-  ServerName http://hsoredmine
+  ServerName hsoredmine
  DocumentRoot /var/www/redmine/public/
  RailsEnv production
-  RailsBaseURI /redmine
+  PassengerBaseURI /
+  PassengerAppRoot /var/www/redmine/
  PassengerDefaultUser apache
-  <Directory /var/www/redmine>
+  <Directory /var/www/redmine/public>
-                Options Indexes FollowSymLinks MultiViews
+    # Apache 2.4 syntax:
+    Options FollowSymLinks
+    Require all granted
-                AllowOverride None
-                Order allow,deny
-                allow from all
 </Directory>
</VirtualHost>

Did you do other modifications to have Redmine to work in a sub-URI?

Let me know how it goes.

Cheers,

RE: Redmine Stylesheets-not showing levels down - Added by Kirk Fitzgerald over 1 year ago

Tried the above, same result after restarting.

I don't think I did the sub-uri portion.

Here is the final lines of my enviroment.rb file:

@# Initialize the Rails application
Rails.application.initialize!

ENV['RAILS_ENV'] ||= 'production'
Redmine::Utils::relative_url_root = "../"@

Trying to read the instructions in the link, and get a little confused. should change that to?:
@RedmineApp::Application.routes.default_scope = "/redmine"
  1. Initialize the Rails application
    Rails.application.initialize!@

RE: Redmine Stylesheets-not showing levels down - Added by Martin Denizet (redmine.org team member) over 1 year ago

Hello,
Yep, I think this time we got it!

Reset your environment.rb :

# Initialize the Rails application
Rails.application.initialize!

- ENV['RAILS_ENV'] ||= 'production'
- Redmine::Utils::relative_url_root = "../"@ #I'm pretty sure this is the line messing things up!

See original file for latest 3.4.x release: https://www.redmine.org/projects/redmine/repository/entry/branches/3.4-stable/config/environment.rb
You didn't need to run Redmine in a sub-URI, right?

Cheers,

RE: Redmine Stylesheets-not showing levels down - Added by Kirk Fitzgerald over 1 year ago

No, I don't think I need the sub uri;

Awesome! That fixed it.

Thank you for your patience, time, and help. I am so very grateful to you!

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