How to assign an incoming email to the correct project according to the sender

Added by Frédéric RINALDI 12 months ago

Hello everybody,

We finally migrated to the last version (3.6) of Redmine (we were still in 3.0) and I want to enable the issue creation from email feature.
My problem is the following
  • we have several support project hosted in our Redmine Solution
  • I don't want to create as many support mail box as customer
  • we canno't enable the subaddressing mode on our mail server
  • we would rather be able to determine the correct project according to the email sender address (for instance all emails coming from @myCustomer.com should go to Project A, all emails coming from @myOtherCustomer.eu should go to project B, all other to common Project C)

Is there an easy solution to do that ?

Kind regards,
Fred

Replies (1)

RE: How to assign an incoming email to the correct project according to the sender - Added by Frédéric RINALDI 12 months ago

Hello,

Is there someone there ?
Is my question so strange that nobody answers it ??

Best regards,
Fred

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