receiving mails in redmine

Added by Michael Petzoldt about 1 month ago

Hello everybody,

Now we want to read the mails into the Redmine as tickets by means of a local mail server.
Version 4.0.4 reads emails, but always brings errors at the end, and does not move the mail into the folder defined in "move_on_success" or "move_on_failure".

We use a Cyrus IMAP-server v 2.4.17. We can not rely on an external mail provider because the server is in a protected DMZ environment.

Here is the information of our environment:
OS CentOS 7.6
Redmine version 4.0.4.stable
Ruby version 2.4.6-p354 (2019-04-01) [x86_64-linux]
Rails version 5.2.3
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp

Best regards,
M

Replies (2)

RE: receiving mails in redmine - Added by Tuan Phan Anh about 1 month ago

My environment has no issue with read the mail into Redmine.
Environment:
Redmine version 4.0.3.stable
Ruby version 2.3.5-p376 (2017-09-14) [x86_64-linux]
Rails version 5.2.2.1
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp

RE: receiving mails in redmine - Added by Michael Petzoldt about 1 month ago

Hi Tuan Phan Anh,

I`ve played again with the receiving options, and found out that goes through the (old) script without the options 'move_on_ *' error-free.
In the version 4.x the mails are only read, if they are marked as unread. In my case everything works now.

Best regards,
M

(1-2/2)