Some time status not showing in tha status fields.

Added by Amit Pustode about 1 month ago

Hi,

I am using Redmine in last 3 year, but now only I am facing this type of issue.
I want to change my Bug status in-progress to Fixed but in some bug's Tracker ID ticket, it will not work for few tickets.
I am attached images also, Please just look that images and give me any solution.

Amit Pustode

Thank You.!

001.png (51.6 KB)

002.png (51.6 KB)

003.png (61.1 KB)

Replies (4)

RE: Some time status not showing in tha status fields. - Added by Go MAEDA about 1 month ago

Does the issue have subtasks or "Blocked by" relations? Issues that have subtasks or "Blocked by" relations cannot be closed.

RE: Some time status not showing in tha status fields. - Added by Amit Pustode about 1 month ago

We are facing for sub-tasks and its coming for few ids(tickets) not for all...

RE: Some time status not showing in tha status fields. - Added by Go MAEDA about 1 month ago

Go MAEDA wrote:

Issues that have subtasks or "Blocked by" relations cannot be closed.

Sorry, that is not correct.

Issues that cannot be closed are:

  • Issues that have open subtasks
  • Issues blocked by open issues

RE: Some time status not showing in tha status fields. - Added by Amit Pustode about 1 month ago

In subtasks we assign work to someone, and those guys are started working on it so they change status "Open" to "Inprogress", after complete work they should get the option as "fixed" menace then want to change status "Inprogress" to "Fixed", but for some ids Fixed status not showing.

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