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support_helpdesk 2.0 installation problem (win32 / ubuntu)

Added by Evgeniy Cn almost 11 years ago

Hello,

I'm trying to install this plugin: https://github.com/pvdvreede/support_helpdesk
on redmine 2.3.1, ruby 1.9.3 p429 and Redis 2.4.6 on win32, but there are several mistake during db migration. Where shoud I specify adapter (I already specified it in dtabase.yml (redmine\conf\). Full log attached.

Without migration I can run webserver and have access to redmine, but I don't have access to the plugin functions.

Any ideas how to fix it ? Probably, I have to specify adapter, but where exactly ?

win32 installation:
C:\redmine> rake redmine:plugins:migrate --trace
  • Invoke redmine:plugins:migrate (first_time)
  • Invoke environment (first_time)
  • Execute environment
    rake aborted!
    database configuration does not specify adapter
    C:/Ruby/lib/ruby/gems/1.9.1/gems/activerecord-3.2.13/lib/active_record/connectio
    n_adapters/abstract/connection_specification.rb:47:in `resolve_hash_connection'

On Ubuntu there isn't any problem with creating tablespace, but after that I can't start apache. Used bitnami-redmine-2.3.1-3-ubuntu-12.04:

cd /opt/bitnami/apps/redmine/htdocs
git clone git://github.com/pvdvreede/support_helpdesk.git plugins/support_helpdesk
bundle install
rake db:migrate_plugins RAILS_ENV=production (there was an error about redis)
wget http://redis.googlecode.com/files/redis-2.6.14.tar.gz
tar xzf redis-2.6.14.tar.gz
cd redis-2.6.14
make
sudo apt-get update
sudo apt-get install tcl8.5 (redis doesn't work without this module)
make test (no errors after that)
/src/redis-server
in another ssh windows type cd /opt/bitnami/apps/redmine/htdocs
rake redmine:plugins:migrate
/opt/bitnami/ctlscript.sh restart apache

And after that I can't open my http://localhost/redmine/ with error
We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly.

What should I try to fix this problem ? Appreciate any help, thank you in advance.

log.txt (6.04 KB) log.txt