ckeditor 1.0.20 - Ubuntu 14.04 - rich/files_helper error - Redmine

ckeditor 1.0.20 - Ubuntu 14.04 - rich/files_helper error

Hello together,

First of all some details:

Environment:
  Redmine version                2.4.2.stable
  Ruby version                   1.9.3-p484 (2013-11-22) [x86_64-linux]
  Rails version                  3.2.21
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.8
  Bazaar                         2.7.0
  Git                            1.9.1
  Filesystem                     
Redmine plugins:
  projects_tree_view             0.0.8
  redmine_ckeditor               1.0.20
  redmine_custom_js              0.1.0

root@Ubuntu14PM:/usr/share/redmine# bundle exec gem env
RubyGems Environment:
  - RUBYGEMS VERSION: 2.4.6
  - RUBY VERSION: 1.9.3 (2013-11-22 patchlevel 484) [x86_64-linux]
  - INSTALLATION DIRECTORY: /var/lib/gems/1.9.1
  - RUBY EXECUTABLE: /usr/bin/ruby1.9.1
  - EXECUTABLE DIRECTORY: /usr/local/bin
  - SPEC CACHE DIRECTORY: /root/.gem/specs
  - SYSTEM CONFIGURATION DIRECTORY: /etc
  - RUBYGEMS PLATFORMS:
    - ruby
    - x86_64-linux
  - GEM PATHS:
     - /var/lib/gems/1.9.1
     - /root/.gem/ruby/1.9.1
     - /usr/share/rubygems-integration/1.9.1
     - /usr/share/rubygems-integration/all
  - GEM CONFIGURATION:
     - :update_sources => true
     - :verbose => true
     - :backtrace => false
     - :bulk_threshold => 1000
  - REMOTE SOURCES:
     - https://rubygems.org/
  - SHELL PATH:
     - /var/lib/gems/1.9.1/bin
     - /usr/local/sbin
     - /usr/local/bin
     - /usr/sbin
     - /usr/bin
     - /sbin
     - /bin
     - /usr/games
     - /usr/local/games

This is a normal apt-get install redmine installation with mysql.

It was not easy to install the CKEditor - but now I can see the editor. I copied a lot of files into the new
/usr/share/redmine/public/plugin_assets/redmine_ckeditor
diretory and changed some settings, like the database.yml to the adapter mysql2.
After that I was able to see the editor.

Now I have the problem that I cannot upload any images. The log is showing the following error:

Started GET "/redmine/rich/files/?CKEditor=issue_description&CKEditorFuncNum=2&default_style=original&allowed_styles=thumb%2Crich_thumb%2Coriginal&insert_many=false&type=image&scoped=true&scope_type=Project&scope_id=102&viewMode=grid" for 10.100.102.27 at 2015-04-20 15:26:12 +0200
Processing by Rich::FilesController#index as HTML
  Parameters: {"CKEditor"=>"issue_description", "CKEditorFuncNum"=>"2", "default_style"=>"original", "allowed_styles"=>"thumb,rich_thumb,original", "insert_many"=>"false", "type"=>"image", "scoped"=>"true", "scope_type"=>"Project", "scope_id"=>"102", "viewMode"=>"grid"}
  Current user: admin (id=1)
Completed 500 Internal Server Error in 10.9ms

ActiveRecord::StatementInvalid (Mysql2::Error: Table 'redmine_default.rich_rich_files' doesn't exist: SHOW FULL FIELDS FROM `rich_rich_files`):
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_mysql_adapter.rb:245:in `query'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_mysql_adapter.rb:245:in `block in execute'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_adapter.rb:280:in `block in log'
  activesupport (3.2.21) lib/active_support/notifications/instrumenter.rb:20:in `instrument'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_adapter.rb:275:in `log'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_mysql_adapter.rb:245:in `execute'
  activerecord (3.2.21) lib/active_record/connection_adapters/mysql2_adapter.rb:213:in `execute'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_mysql_adapter.rb:259:in `execute_and_free'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract_mysql_adapter.rb:426:in `columns'
  activerecord (3.2.21) lib/active_record/connection_adapters/schema_cache.rb:12:in `block in initialize'
  activerecord (3.2.21) lib/active_record/model_schema.rb:229:in `yield'
  activerecord (3.2.21) lib/active_record/model_schema.rb:229:in `default'
  activerecord (3.2.21) lib/active_record/model_schema.rb:229:in `columns'
  activerecord (3.2.21) lib/active_record/model_schema.rb:244:in `column_defaults'
  activerecord (3.2.21) lib/active_record/base.rb:482:in `initialize'
  rich (1.4.6) app/controllers/rich/files_controller.rb:26:in `new'
  rich (1.4.6) app/controllers/rich/files_controller.rb:26:in `index'
  actionpack (3.2.21) lib/action_controller/metal/implicit_render.rb:4:in `send_action'
  actionpack (3.2.21) lib/abstract_controller/base.rb:167:in `process_action'
  actionpack (3.2.21) lib/action_controller/metal/rendering.rb:10:in `process_action'
  actionpack (3.2.21) lib/abstract_controller/callbacks.rb:18:in `block in process_action'
  activesupport (3.2.21) lib/active_support/callbacks.rb:480:in `_run__923020102100371338__process_action__2289882618434537950__callbacks'
  activesupport (3.2.21) lib/active_support/callbacks.rb:405:in `__run_callback'
  activesupport (3.2.21) lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks'
  activesupport (3.2.21) lib/active_support/callbacks.rb:81:in `run_callbacks'
  actionpack (3.2.21) lib/abstract_controller/callbacks.rb:17:in `process_action'
  actionpack (3.2.21) lib/action_controller/metal/rescue.rb:29:in `process_action'
  actionpack (3.2.21) lib/action_controller/metal/instrumentation.rb:30:in `block in process_action'
  activesupport (3.2.21) lib/active_support/notifications.rb:123:in `block in instrument'
  activesupport (3.2.21) lib/active_support/notifications/instrumenter.rb:20:in `instrument'
  activesupport (3.2.21) lib/active_support/notifications.rb:123:in `instrument'
  actionpack (3.2.21) lib/action_controller/metal/instrumentation.rb:29:in `process_action'
  actionpack (3.2.21) lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
  activerecord (3.2.21) lib/active_record/railties/controller_runtime.rb:18:in `process_action'
  actionpack (3.2.21) lib/abstract_controller/base.rb:121:in `process'
  actionpack (3.2.21) lib/abstract_controller/rendering.rb:45:in `process'
  actionpack (3.2.21) lib/action_controller/metal.rb:203:in `dispatch'
  actionpack (3.2.21) lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
  actionpack (3.2.21) lib/action_controller/metal.rb:246:in `block in action'
  actionpack (3.2.21) lib/action_dispatch/routing/route_set.rb:73:in `call'
  actionpack (3.2.21) lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
  actionpack (3.2.21) lib/action_dispatch/routing/route_set.rb:36:in `call'
  journey (1.0.4) lib/journey/router.rb:68:in `block in call'
  journey (1.0.4) lib/journey/router.rb:56:in `each'
  journey (1.0.4) lib/journey/router.rb:56:in `call'
  actionpack (3.2.21) lib/action_dispatch/routing/route_set.rb:608:in `call'
  railties (3.2.21) lib/rails/engine.rb:484:in `call'
  railties (3.2.21) lib/rails/railtie/configurable.rb:30:in `method_missing'
  journey (1.0.4) lib/journey/router.rb:68:in `block in call'
  journey (1.0.4) lib/journey/router.rb:56:in `each'
  journey (1.0.4) lib/journey/router.rb:56:in `call'
  actionpack (3.2.21) lib/action_dispatch/routing/route_set.rb:608:in `call'
  rack-raw-upload (1.1.1) lib/rack/raw_upload.rb:18:in `call'
  /usr/lib/ruby/vendor_ruby/rack/openid.rb:98:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
  rack (1.4.5) lib/rack/etag.rb:23:in `call'
  rack (1.4.5) lib/rack/conditionalget.rb:25:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/head.rb:14:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/params_parser.rb:21:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/flash.rb:242:in `call'
  rack (1.4.5) lib/rack/session/abstract/id.rb:210:in `context'
  rack (1.4.5) lib/rack/session/abstract/id.rb:205:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/cookies.rb:341:in `call'
  activerecord (3.2.21) lib/active_record/query_cache.rb:64:in `call'
  activerecord (3.2.21) lib/active_record/connection_adapters/abstract/connection_pool.rb:479:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
  activesupport (3.2.21) lib/active_support/callbacks.rb:405:in `_run__4485566133131249770__call__3653908733111994057__callbacks'
  activesupport (3.2.21) lib/active_support/callbacks.rb:405:in `__run_callback'
  activesupport (3.2.21) lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
  activesupport (3.2.21) lib/active_support/callbacks.rb:81:in `run_callbacks'
  actionpack (3.2.21) lib/action_dispatch/middleware/callbacks.rb:27:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
  railties (3.2.21) lib/rails/rack/logger.rb:32:in `call_app'
  railties (3.2.21) lib/rails/rack/logger.rb:16:in `block in call'
  activesupport (3.2.21) lib/active_support/tagged_logging.rb:22:in `tagged'
  railties (3.2.21) lib/rails/rack/logger.rb:16:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/request_id.rb:22:in `call'
  rack (1.4.5) lib/rack/methodoverride.rb:21:in `call'
  rack (1.4.5) lib/rack/runtime.rb:17:in `call'
  activesupport (3.2.21) lib/active_support/cache/strategy/local_cache.rb:72:in `call'
  rack (1.4.5) lib/rack/lock.rb:15:in `call'
  actionpack (3.2.21) lib/action_dispatch/middleware/static.rb:83:in `call'
  rack-cache (1.2) lib/rack/cache/context.rb:136:in `forward'
  rack-cache (1.2) lib/rack/cache/context.rb:245:in `fetch'
  rack-cache (1.2) lib/rack/cache/context.rb:185:in `lookup'
  rack-cache (1.2) lib/rack/cache/context.rb:66:in `call!'
  rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
  railties (3.2.21) lib/rails/engine.rb:484:in `call'
  railties (3.2.21) lib/rails/application.rb:231:in `call'
  railties (3.2.21) lib/rails/railtie/configurable.rb:30:in `method_missing'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/request_handler/thread_handler.rb:142:in `accept_and_process_next_request'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/request_handler/thread_handler.rb:110:in `main_loop'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/request_handler.rb:448:in `block (3 levels) in start_threads'

After that I thought that the plugin is still not correct installed.
I run rake db:migrate RAILS_ENV="production" again - but the following error is coming:

root@Ubuntu14PM:/usr/share/redmine# rake db:migrate RAILS_ENV="production" 
rake aborted!
LoadError: No such file to load -- rich/files_helper
/usr/share/redmine/plugins/redmine_ckeditor/lib/redmine_ckeditor/rich_files_helper_patch.rb:1:in `<top (required)>'
/usr/share/redmine/plugins/redmine_ckeditor/lib/redmine_ckeditor.rb:128:in `apply_patch'
/usr/share/redmine/plugins/redmine_ckeditor/init.rb:5:in `block in <top (required)>'
/usr/share/redmine/config/environment.rb:14:in `<top (required)>'
Tasks: TOP => db:migrate => environment
(See full trace by running task with --trace)

I searched for all error messages, without any success. I don't know why it is not working.
I think some database tables are not created because of the "rich" error.

I would appreciate if someone may help me!

Thanks a lot and best regards
Roman

FYI: I don't have a lot of knowledge - that is why I am already happy that the CKEditor is almost working ;-)

Replies (4)

RE: ckeditor 1.0.20 - Ubuntu 14.04 - rich/files_helper error - Added by Leonel Iturralde almost 9 years ago

Hi,
That error

LoadError: No such file to load -- rich/files_helper

means that file does not exist or has permissions problems.
-----------------------
btw How did you install the plugin? Did you follow this guide https://github.com/a-ono/redmine_ckeditor/tree/1.0.20 ?

RE: ckeditor 1.0.20 - Ubuntu 14.04 - rich/files_helper error - Added by David Mann almost 9 years ago

Hi Leonel,

Thanks for your help!

Yes, that is correct. I followed the guide.
The error was always coming that is why I checked the log files. During my checks I saw that the Plugin is missing files in the directory /public/plugin_assets/redmine_ckeditor/.
Because of that error I copied the plugin folder into the directory.
After that i was able to see the new CKEditor - the editor is working, too - but I cannot upload any pictures.

But my biggest problem is that I would not be able to install any further plugins - as long as the CKEditor is not correct installed. I am always getting this error message because of rich/files_helper.

Do you have another idea?

Thanks a lot for your help and best regards
David

RE: ckeditor 1.0.20 - Ubuntu 14.04 - rich/files_helper error - Added by Leonel Iturralde almost 9 years ago

When you ran rake redmine:plugins:migrate RAILS_ENV=production it should have copied all the necesary files to public/plugins_assets .

Try running again bundle exec rake redmine:plugins:migrate RAILS_ENV=production.
If that doesn't work try bundle exec redmine:plugins:assets RAILS_ENV=production.

RE: ckeditor 1.0.20 - Ubuntu 14.04 - rich/files_helper error - Added by David Mann almost 9 years ago

You just made my day!

Thank you so much for your help!

I thought I tried the command "bundle exec rake redmine:plugins:migrate RAILS_ENV=production" at least 100 times... but now it was working! Maybe I used a different command ;)

Suddenly the databases were created and now the upload function is working, too.

Before that I tried to find out if the database.yml connection might contain a problem... but without any success.

Once again, thank you very much!

Best regards
David

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