https://www.redmine.org/https://www.redmine.org/favicon.ico?16793021292012-05-31T12:37:48ZRedmineRedmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=385962012-05-31T12:37:48ZAndreas Fries
<ul></ul>Apropos:
<ul>
<li>While the text in the Subject is messed up, the text inside the mail is displayed perfectly right the ticket and in the ticket-notification-mail.</li>
<li>In the database (mysql) 'select subject from issues;' shows that the text is cut off after the first umlaut. (Only on tickets submitted by mail)</li>
</ul> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=386032012-05-31T16:44:05ZJean-Philippe Langjp_lang@yahoo.fr
<ul></ul><p>Could you attach a raw email for which the problem occurs please?</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=386252012-06-01T13:51:33ZAndreas Fries
<ul><li><strong>File</strong> <a href="/attachments/7675">raw-mails.zip</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/7675/raw-mails.zip">raw-mails.zip</a> added</li><li><strong>Assignee</strong> set to <i>Jean-Philippe Lang</i></li></ul><p>Hi</p>
<p>Thanks for your reply. I have attached a ZIP File with 2 Folders inside. One from my mobile (handy),<br />one from Outlook Web Access (OWA).</p>
<p>I have found some new hints: Everything works fine, if i use my Android ICS Mobile Phone. With Outlook and Outlook Web Access (OWA) it won't work.</p>
<p>Here is the part i suspect to be the Problem:<br />Android:<br /><pre>
Subject: =?utf-8?B?VGVzdCBmcm9tIE1vYmlsZTogw6Qgw7wgw7YuLi4=?=
</pre></p>
<p>OWA / Outlook:<br /><pre>
Subject: =?iso-8859-1?Q?Testmail_from_Webmail:_=E4_=F6_=FC...?=
</pre></p>
<p>Best regards<br />Andreas</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=386302012-06-01T17:46:25ZJean-Philippe Langjp_lang@yahoo.fr
<ul></ul>I've loaded the following email from your archive: <code>owa/2715bc8b-c608-4403-a598-ed98800282d7/Original.eml</code> and the subject of the created issue is:
<ul>
<li>with ruby1.8.7: "Testmail from Webmail: " </li>
<li>with ruby1.9.3: "Testmail from Webmail: ä ö ü..."</li>
</ul>
<p>So it looks like there's no issue with ruby1.9.3. Tests done with MySQL.</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=386342012-06-01T17:58:38ZJean-Philippe Langjp_lang@yahoo.fr
<ul><li><strong>Subject</strong> changed from <i>E-Mail submitted tickets: German umlauts in 'Subject' get malformed</i> to <i>E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)</i></li><li><strong>Status</strong> changed from <i>New</i> to <i>Confirmed</i></li></ul> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=386912012-06-04T12:39:30ZAndreas Fries
<ul></ul><p>Thanks for the quick responses. I'll try to upgrade my Installation to Ruby 1.9.3.</p>
<p>I guess, it's nothing what is gonna get fixed anytime soon, if ever?</p>
<p>Best regards<br />Andreas</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=388752012-06-10T08:15:40ZJean-Philippe Langjp_lang@yahoo.fr
<ul><li><strong>Status</strong> changed from <i>Confirmed</i> to <i>Resolved</i></li><li><strong>Target version</strong> set to <i>2.0.3</i></li><li><strong>Resolution</strong> set to <i>Fixed</i></li></ul><p>Fixed in <a class="changeset" title="Fixed: German umlauts in Subject get striped with ruby1.8 (#11065)." href="https://www.redmine.org/projects/redmine/repository/svn/revisions/9796">r9796</a> for ruby1.8.</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=390802012-06-17T08:51:11ZJean-Philippe Langjp_lang@yahoo.fr
<ul><li><strong>Status</strong> changed from <i>Resolved</i> to <i>Closed</i></li></ul><p>Merged.</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=554222014-03-19T08:53:09ZIngo Siebeck
<ul></ul><p>Why isn't this patch included in the redmine version 2.4?</p>
<p>within the mail_handler.rb the cleaned_up_subject function is still the old one.</p> Redmine - Defect #11065: E-Mail submitted tickets: German umlauts in 'Subject' get malformed (ruby 1.8)https://www.redmine.org/issues/11065?journal_id=554272014-03-19T10:35:28ZToshi MARUYAMA
<ul></ul><p><a class="changeset" title="fix broken tests on Rails 3.2.13 with Ruby 1.8 (#12399, #12375)" href="https://www.redmine.org/projects/redmine/repository/svn/revisions/11650">r11650</a> removed cleaned_up_subject code and tests passes.<br />It seems Rails 3.2.13 fixed this issue.</p>