Feature #1183

add new tickets in the name of …

Added by Marco Tralles over 9 years ago. Updated over 2 years ago.

Status:NewStart date:2008-05-06
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:-
Resolution:

Description

I sometimes get E-Mails with bug-repors from customers wich i like to add to redmine „in the name of” my customer. i think it would be helpfull to allow all admin-accounts to have a drop-down-box to add new tickets (faked) as other users …


Related issues

Related to Redmine - Feature #1133: Email to individuals not registered in Redmine New 2008-04-28

History

#1 Updated by david austin over 8 years ago

i agree with the need for this..
we have the same requirement
david

#2 Updated by Chrysovalanto Kousetti almost 6 years ago

+1 we need this as well

Thanks!

#3 Updated by mc0e . over 2 years ago

+1 from me too.

Clients commonly make requests in email or chat sessions, or submit a ticket which should really be multiple tickets. I'd often like to be able to set up the required tickets rather than having to ask them to do it.

Also available in: Atom PDF