Defect #15714

Notification on loosing assignment does not work

Added by Marc M. over 4 years ago. Updated over 4 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:Jean-Philippe Lang% Done:


Category:Email notifications
Target version:2.4.2
Resolution:Fixed Affected version:2.4.1


It was implemented long long time ago in r8695, but it seems that it doesnt work.
Only the new "Assigned to" user, the author and watcher are notified, but not the old "assigned to" user.
The mailnotificationoptions are on both "Only for Issue I'm watching or working on"

Am I missing something or is it broken?

Our Redmine:

  Redmine version                2.4.1.stable.12357
  Ruby version                   1.9.3-p0 (2011-10-30) [x86_64-linux]
  Rails version                  3.2.16
  Environment                    production
  Database adapter               Mysql2

Associated revisions

Revision 12419
Added by Jean-Philippe Lang over 4 years ago

Fixed that previous assignee is not notified on issue update (#15714).


#1 Updated by Toshi MARUYAMA over 4 years ago

  • Description updated (diff)

#2 Updated by Jean-Philippe Lang over 4 years ago

  • Status changed from New to Resolved
  • Assignee set to Jean-Philippe Lang
  • Target version set to 2.4.2
  • Resolution set to Fixed

You're right and the test that was added in r8695 was wrong. It's fixed in r12419 with a more robust test.
Thanks for pointing this out.

#3 Updated by Jean-Philippe Lang over 4 years ago

  • Status changed from Resolved to Closed


#4 Updated by Deoren Moor over 4 years ago

Is this feature something that can be tweaked from the user's or system's settings menu? Maybe it just includes the previous assignee in the notification list if the criteria listed in the Select actions for which email notifications should be sent list are met?

For example we have our system setup to only send email notifications when a new issue is created (Issue added) a comment is made (Note added). When the assignee is changed and comment is not made to the ticket no email notifications are sent. If a comment is made, then the previous assignee does get a copy of the email as if they were still the assignee.

Is this expected behavior for this feature?

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