Feature #15837

Reply to closed ticket changes status to "reopen" designated status

Added by guzzi jones almost 4 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:-
Resolution:

Description

when an email is received from a valid user to a closed issue that issue's status is set to the designated "reopen" status.
2 parts
1. there is a setting in administration | settings | status | - check box for which status is the reopen status. like there currently is a checkbox for "default value" or "closed"
2. when a closed issue receives an update via email or the web interface it is set to the "reopen" status designated.

Environment:
Redmine version 2.4.1.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.16
Environment production
Database adapter PostgreSQL
SCM:
Subversion 1.6.17
Git 1.7.9.5
Filesystem
Redmine plugins:
no plugin installed


Related issues

Related to Redmine - Patch #11495: Reopen closed issues on reply by email New
Related to Redmine - Feature #15838: feedback recived status designation New
Related to Redmine - Feature #22280: change automatically the status A to B (and the assignee)... New
Related to Redmine - Patch #16364: Issue workflow doesn't force status transition though wor... New

History

#1 Updated by Toshi MARUYAMA almost 4 years ago

  • Related to Patch #11495: Reopen closed issues on reply by email added

#2 Updated by Toshi MARUYAMA almost 4 years ago

  • Related to Feature #15838: feedback recived status designation added

#3 Updated by Go MAEDA over 1 year ago

  • Related to Feature #22280: change automatically the status A to B (and the assignee) when an user add a note added

#4 Updated by Toshi MARUYAMA 5 months ago

  • Related to Patch #16364: Issue workflow doesn't force status transition though workflow is defined so added

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