Reply to closed ticket changes status to "reopen" designated status
when an email is received from a valid user to a closed issue that issue's status is set to the designated "reopen" status.
1. there is a setting in administration | settings | status | - check box for which status is the reopen status. like there currently is a checkbox for "default value" or "closed"
2. when a closed issue receives an update via email or the web interface it is set to the "reopen" status designated.
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