Defect #16952

Mailhandler invalid byte sequence in US-ASCII

Added by roman JProof about 4 years ago. Updated over 3 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Email receiving
Target version:-
Resolution:No feedback Affected version:2.5.1


Redmine version 2.5.1.stable.13139
Ruby version 1.9.2-p0 (2010-08-18) [x86_64-linux]
Rails version 3.2.18
Environment production
Database adapter Mysql2
Subversion 1.6.12
Mercurial 1.6.4
Redmine plugins:
redmine_code_review 0.5.0
redmine_drafts 0.2.0
redmine_knowledgebase 3.0.4
redmine_lightbox 0.0.1
redmine_stealth 0.6.0
redmine_wiki_extensions 0.6.4


I am not able to solve the message "invalid byte sequence in US-ASCII"

Completed 500 Internal Server Error in 26.7ms
ArgumentError (invalid byte sequence in US-ASCII):
app/models/mail_handler.rb:46:in `receive'
app/controllers/mail_handler_controller.rb:25:in `index'

Following Cases:

writing E-Mails from Thunderbird, everything is fine.
From Outlook it will stay in MDA temporary failure. Command output: Failed to contact your Redmine server (500).

written languages: german and english
utf-8,iso-8859-1, iso-8859-15

Perhaps someone can give me some simple tips or links for reading.
Iam not an ror dev.



#1 Updated by Toshi MARUYAMA about 4 years ago

  • Category set to Email receiving

#2 Updated by Toshi MARUYAMA about 4 years ago

  • Status changed from New to Needs feedback

roman romacron wrote:

Ruby version 1.9.2-p0 (2010-08-18) [x86_64-linux]

Too old.

#3 Updated by Toshi MARUYAMA over 3 years ago

  • Status changed from Needs feedback to Closed
  • Resolution set to No feedback

No feedback.

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