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Defect #17823

closed

Internal Error - An error occurred on the page you were trying to access

Added by Stefan Rieder over 9 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Accounts / authentication
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
No feedback
Affected version:

Description

When i am on http://10.10.20.51/users, and i wan to create a new user, the link to http://10.10.20.51/users/new is an "Internal Error".
When i want to go to http://10.10.20.51/my/account it also ends in "Internal Error".


Files

InternalError-UsersNew.pdf (24.8 KB) InternalError-UsersNew.pdf Stefan Rieder, 2014-09-09 13:45
InternalError-MyAccount.pdf (24.7 KB) InternalError-MyAccount.pdf Stefan Rieder, 2014-09-09 13:46
production.log (12.4 KB) production.log Stefan Rieder, 2014-09-09 15:12
Actions #1

Updated by Stefan Rieder over 9 years ago

Same problem when i want to connect to /settings .

Actions #2

Updated by Jean-Baptiste Barth over 9 years ago

Please read SubmittingBugs and give us the requested informations. Especially you should find a detailed error in your log files.

Actions #3

Updated by Stefan Rieder over 9 years ago

Hello Jean-Baptiste,

will this help for the beginning?

[root@axwasv51 redmine]# ruby script/about

sh: svn: Kommando nicht gefunden.
sh: darcs: Kommando nicht gefunden.
sh: hg: Kommando nicht gefunden.
sh: cvs: Kommando nicht gefunden.
sh: bzr: Kommando nicht gefunden.
Environment:
Redmine version 2.5.2.stable
Ruby version 2.0.0-p353 (2013-11-22) [x86_64-linux]
Rails version 3.2.19
Environment production
Database adapter Mysql2
SCM:
Git 1.9.3
Filesystem
Redmine plugins:
no plugin installed
[root@axwasv51 redmine]#

Actions #4

Updated by Stefan Rieder over 9 years ago

Hello, i chekced logs, but i can not find an critical error. But i attached the "production.log".

Actions #5

Updated by Jean-Baptiste Barth over 9 years ago

  • Status changed from New to Needs feedback

Unfortunately this log file doesn't contain any line corresponding to a request, so that might not be the good one. Maybe you have other log files in your "log/" directory, or maybe redmine cannot log because you likely have permission issues on the "log/" folder or one of the "log/*" files, or maybe your disk is full.

Actions #6

Updated by Toshi MARUYAMA over 9 years ago

  • Tracker changed from Feature to Defect
  • Status changed from Needs feedback to Closed
  • Resolution set to No feedback

No feedback.

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