https://www.redmine.org/https://www.redmine.org/favicon.ico?16793021292016-06-14T12:51:33ZRedmineRedmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715352016-06-14T12:51:33ZToshi MARUYAMA
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Closed</i></li><li><strong>Resolution</strong> set to <i>Duplicate</i></li></ul><p>Duplicate of #21260.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715382016-06-14T13:15:09ZMilan Brabec
<ul><li><strong>Status</strong> changed from <i>Closed</i> to <i>Reopened</i></li></ul><p>Hi Toshi, I am sorry for reopening this issue, but the problem I have described, is not the same as in #21260. It covers two problems in fact:<br />1) I am happy, that I can add a user as a watcher, even if such a user is not a member of that project. The problem is, that such a user gets no notification then.<br />2) Even if I add a user, who IS a member of that project, as a watcher, such a user still can not see the issue and gets no notification either.<br />Thanks for understanding.<br />Milan</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715432016-06-14T14:10:37ZToshi MARUYAMA
<ul><li><strong>Status</strong> changed from <i>Reopened</i> to <i>Closed</i></li><li><strong>Resolution</strong> changed from <i>Duplicate</i> to <i>Invalid</i></li></ul><p>Please use forum for question.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715502016-06-14T15:59:10ZMilan Brabec
<ul></ul>Believe me, I have tried forum and help before creating this issue. I have also tested all possible configuration options. However, without any success. I still do not understand, what is it good for to give someone a chance to be a watcher, when his role gives no permission to a given issue.
<ol>
<li>It is not the same problem as in #21260, because I am talking about a user, who IS a member of the project.</li>
<li>It is much more like patch <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Patch: Available watchers on new issue form include users who cannot even view issues (Closed)" href="https://www.redmine.org/issues/16133">#16133</a>, which I agree with (The proposed watchers on the new issue form should be able to at least view issues. Otherwise it would not make sense to add them as watchers.)</li>
</ol>
<blockquote>
<p>And I also add here: Even if the watcher IS member of the project!?!</p>
</blockquote>
<ol>
<li>It might by more like feature <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Add a way to make specific issues visible to a user (Closed)" href="https://www.redmine.org/issues/13512">#13512</a>, but I would not say it is a feature request, because the feature 'to add a watcher' is already there, but the watcher may not see the watched issue, until having a role permission, which gives him an access to that issue anyway.</li>
<li>Patch <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Patch: Watchers Alerted To Changes But Cannot See Issues (potentially) (Closed)" href="https://www.redmine.org/issues/14318">#14318</a> could be the right solution, but it does not make a sense completely to me to use new role permission for this, as a watcher should watch (read) the issue only not depending on his roles in project.</li>
</ol>
<p>Thanks for understanding.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715572016-06-15T02:08:50ZToshi MARUYAMA
<ul><li><strong>Category</strong> changed from <i>Issues permissions</i> to <i>Email notifications</i></li><li><strong>Status</strong> changed from <i>Closed</i> to <i>New</i></li><li><strong>Resolution</strong> deleted (<del><i>Invalid</i></del>)</li></ul> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715612016-06-15T07:37:42ZWim DePreter
<ul></ul><p>User "londruj" can only see "Issues created or assigned to user", so being watcher of the issue doesn't give him access (and if user can't access issue, he doesn't get email, so behaviour of Redmine seems OK).<br />Maybe related to <a class="issue tracker-2 status-1 priority-4 priority-default" title="Feature: Create an 'Involve' mechanism to private issues (New)" href="https://www.redmine.org/issues/8488">#8488</a>?</p>
<p>See also Go MAEDA's comment in <a class="issue tracker-2 status-1 priority-4 priority-default" title="Feature: Create an 'Involve' mechanism to private issues (New)" href="https://www.redmine.org/issues/8488#note-159">#8488#note-159</a>:</p>
<blockquote>
<p>The following is Jean-Phillippe Lang's comment from <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Add an issue visibility level to each role (Closed)" href="https://www.redmine.org/issues/7412#note-13">#7412#note-13</a>:</p>
<blockquote>
<p>watchers were designed for notification purpose only. A user who unwatches a private issue would lost access to it. It may be quite confusing for many users.</p>
</blockquote></blockquote> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=715682016-06-15T09:57:39ZMilan Brabec
<ul></ul><p>Thanks a lot for commenting on that, I am aware of the fact, that watching does not give access to an issue. The problem in our situation is, that the user gets no notification email at all. Moreover, what sense does it make to be a watcher, when you can not watch? :-)<br />I have also read the <a class="issue tracker-2 status-1 priority-4 priority-default" title="Feature: Create an 'Involve' mechanism to private issues (New)" href="https://www.redmine.org/issues/8488">#8488</a> and we will probably try the <code>allow_watchers_and_contributers_access_to_issues_3.2.0</code> patch as soon as we find out, how to do it properly. Thanks again.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=721462016-07-12T14:16:43ZToshi MARUYAMA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-3 status-5 priority-4 priority-default closed" href="/issues/16133">Patch #16133</a>: Available watchers on new issue form include users who cannot even view issues</i> added</li></ul> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=721482016-07-12T14:17:19ZToshi MARUYAMA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-2 status-5 priority-4 priority-default closed" href="/issues/13512">Feature #13512</a>: Add a way to make specific issues visible to a user</i> added</li></ul> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=721502016-07-12T14:18:48ZToshi MARUYAMA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-2 status-1 priority-4 priority-default" href="/issues/8488">Feature #8488</a>: Create an 'Involve' mechanism to private issues</i> added</li></ul> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=747422016-11-28T09:36:45ZMilan Brabec
<ul></ul><p>Hi again, I have double-checked this behaviour in version 3.3.1 too. Is it a chance to confirm this issue? Thanks.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=832982018-01-24T08:42:38ZJoaquim Homrighausen
<ul></ul><p>I still think SEEING the issue and being NOTIFIED on issue updates are two completely separate things. Being able to add the issue creator (via e-mail) as a watcher for him/her to receive notifications that something has changed/happened on the issue that he/she reported is quite vital. Whether or not he/she should be able to see the issue is a separate matter.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=833022018-01-24T08:50:04ZMilan Brabec
<ul></ul><p>Well, I see the difference between SEE and BE NOTIFIED, no doubt. What is the expected behaviour? To see (might be expected, when the verb WATCH was used), or get notified?</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=850832018-05-19T14:38:46ZLara R
<ul></ul><p>Milan Brabec wrote:</p>
<blockquote>
<p>Well, I see the difference between SEE and BE NOTIFIED, no doubt. What is the expected behaviour? To see (might be expected, when the verb WATCH was used), or get notified?</p>
</blockquote>
<p>Hi Milan,<br />I am experiencing the same problem with watchers that you reported some time ago. Did you manage to make watchers be able to see the issues?.I found the allow_watchers_and_contributers_access_to_issues_3.2.0 patch but could not be able to install it.</p>
<p>Did you find out how to do it?</p>
<p>Thanks in advance.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=851062018-05-21T08:45:01ZMilan Brabec
<ul></ul><p>Hi Lara, I have succeeded with following patch:<br />23546-watched_or_created_or_assigned_issue_visibility.patch<br />Using this one, the watchers have access to watched issues, but certain setup is required after applying the patch.<br />I have created a new role "Watcher" with some explicit permissions for issues (like view issues, add/edit comments) and used "Issues watched by, created by or assigned to the user" in visibility section.</p> Redmine - Defect #22977: A project member has no access and gets no notification, when being a watcher of the issuehttps://www.redmine.org/issues/22977?journal_id=973902020-04-20T14:27:38ZMarius BÄ‚LTEANU
<ul><li><strong>Related to</strong> <i><a class="issue tracker-3 status-5 priority-4 priority-default closed" href="/issues/33329">Patch #33329</a>: Improve watchers functionality to mark the users that are watching a non visible object and to not return watchers that cannot see the object</i> added</li></ul>