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Defect #27242

closed

issue creation failed if email notification fail

Added by Slim BENHAMMOUDA over 6 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Hello,
I have a redmine instance installed on a vps:
  • redmine 3.3.3
  • mySQL
  • Apache+passenger

I created an issue, assigned it to a developer and saved the issue. the page keep loading and I finally received an internal error.
I checked the redmine log file (production.log) and I found that there is an issue with mail notification. In fact, my email server was down during my issue creation, so redmine failed to send the email and a rollback occurred on my issue creation!!!
Isn't this a strange behaviour, why issue creation should fail if notification email fails. For me, notification should be a separate module from issue tracking module!!!
What do you think?

Cheers,
Slim


Related issues

Related to Redmine - Feature #26791: Send individual notification mails per mail recipientClosedJean-Philippe Lang

Actions
Actions #1

Updated by Go MAEDA over 6 years ago

Probably you can avoid the problem by switching delivery_method to async_*. Please see EmailConfiguration for the details.

Actions #2

Updated by Go MAEDA over 6 years ago

  • Related to Feature #26791: Send individual notification mails per mail recipient added
Actions #3

Updated by Go MAEDA over 6 years ago

And it will be fixed if #26791 is implemented because emails will always be sent in background.

Actions #4

Updated by Slim BENHAMMOUDA over 6 years ago

  • Status changed from New to Resolved

Many thanks,
I'm changing the issue status to resolved.

Cheers,
Slim

Actions #5

Updated by Go MAEDA over 6 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Invalid

Thank you for the feedback. Closing.

Actions #6

Updated by Toshi MARUYAMA over 6 years ago

  • Description updated (diff)
Actions

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