Rename the "Tracker" field to "Severity"
|Assignee:||Jean-Philippe Lang||% Done:|
Reason: I'd like to use this field not just for "bug" or "feature", but with more values, as in Bugzilla:
Severity This field describes the impact of a bug. Blocker Blocks development and/or testing work Critical crashes, loss of data, severe memory leak Major major loss of function Normal regular issue, some loss of functionality under specific circumstances Minor minor loss of function, or other problem where easy workaround is present Trivial cosmetic problem like misspelled words or misaligned text Enhancement Request for enhancement
Note that this severity is orthogonal to "priority": There can be trivial misspellings that are very nasty and therefore have high priority, and there can be crashes that appear so seldom or irreproducible that fixing them has low priority.
Using "severity" also makes it very visible that there should be no separate patch tracker,
but the patch should be an attachment to the corresponding bug or feature issue.
#1 Updated by Zarooba Rozruba over 8 years ago
I don't understand this request. Tracker implies type of work:
- Bug - code that is broken, needs fixing. Aka: code that is written against design document, but does not do what design document specifies.
- Feature - adding of new code, new functionality. Aka: code that is outside of scope of original design document.
- Support - non code related work, password change, setting change, etc.
What you are proposing is a new field, and Redmine already supports adding new fields.
Please head into Administration -> Custom Fields -> and click ''new custom field''. Specify List format, and indicate if it is required field, and if should automatically be added to all projects.
You can now track your Severities, however confusing they can be to your users.
#3 Updated by Zarooba Rozruba over 8 years ago
actually, you could still have two trackers.
Support vs Problem
Where support is any help (and has typical priority)
While problem would have 'Severity' field
Please do notice that when you are in Administration -> Custom Fields, you can specify on which tracker a field should be active. So a problem could have severities enabled on top of priorities, while Support would operate on priorities alone.
ps: not sure if Enhancement is a severity?
ps: tracker is to help you track reason of an issue. Is it because client wants something new (feature) or because developer screwed up (bug), or because the server flakey/administrative tools lacking (support).