Feature #3448

Add issue watcher that isn't a maintainer

Added by W Snyder about 8 years ago. Updated about 5 years ago.

Status:ClosedStart date:2009-06-04
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:-
Target version:-
Resolution:Duplicate

Description

My users often file forum threads etc instead of issue reports.
I then file an issue, but need to add them as a watcher.

However the issue add-watcher doesn't list normal users (as of svn 2669.). I believe it should, perhaps with maintainers first then normal users.


Related issues

Duplicates Redmine - Feature #5159: Ability to add Non-Member watchers to the watch list Closed 2010-03-23

History

#1 Updated by Adam Piotr ┼╗ochowski about 8 years ago

I have 60 thousand users. I can not have a simple dropdown of all potential users .

Maybe instead a manager should have a button on a thread ''Make this message thread into a trackable issue'', and preserve the creator (original message), while yourself have it as second message (the update, and expanding on why created from forum into issue).

I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.

Kind regards

Adam ┼╗ochowski

#2 Updated by W Snyder about 8 years ago

Converting a message to an issue would be really nice, and I'd use it a lot. It doesn't 100% solve the problem though as I still get some email bug reports.

Alternatively, maybe a text box for the user name to add? It would be nice too to allow email addresses, but obviously that would be a lot more work. (This would let email issues to be entered into the database and the person replied to directly, without having to create an account for them.)

#3 Updated by Eric Davis about 8 years ago

Adam Piotr ┼╗ochowski wrote:

I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.

+1, I've seen reports of a large select fields (10,000s items) crash browsers.

Here's another suggestion which I've talked about with other people. Add the ability to open an issue "As someone". Example:

Eric Davis (Manager) opens a new issue as W Snyder (non-member). Now since W Synder is the "author", issue updates will be sent to that user's email address.

#4 Updated by W Snyder about 8 years ago

+1: Add the ability to open an issue "As someone".

I would like that too, but note it needs the same select-from-large-list solution.

#5 Updated by Ammler _ about 8 years ago

Why not a "simple" textfield, where you can add the user to the watchlist?

#6 Updated by Jean-Philippe Lang about 5 years ago

  • Status changed from New to Closed
  • Resolution set to Duplicate

Same as #5159.

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