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Feature #3448

closed

Add issue watcher that isn't a maintainer

Added by W Snyder almost 15 years ago. Updated almost 12 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
2009-06-04
Due date:
% Done:

0%

Estimated time:
Resolution:
Duplicate

Description

My users often file forum threads etc instead of issue reports.
I then file an issue, but need to add them as a watcher.

However the issue add-watcher doesn't list normal users (as of svn 2669.). I believe it should, perhaps with maintainers first then normal users.


Related issues

Is duplicate of Redmine - Feature #5159: Ability to add Non-Member watchers to the watch listClosedJean-Philippe Lang2010-03-23

Actions
Actions #1

Updated by Adam Piotr Żochowski almost 15 years ago

I have 60 thousand users. I can not have a simple dropdown of all potential users .

Maybe instead a manager should have a button on a thread ''Make this message thread into a trackable issue'', and preserve the creator (original message), while yourself have it as second message (the update, and expanding on why created from forum into issue).

I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.

Kind regards

Adam Żochowski

Actions #2

Updated by W Snyder almost 15 years ago

Converting a message to an issue would be really nice, and I'd use it a lot. It doesn't 100% solve the problem though as I still get some email bug reports.

Alternatively, maybe a text box for the user name to add? It would be nice too to allow email addresses, but obviously that would be a lot more work. (This would let email issues to be entered into the database and the person replied to directly, without having to create an account for them.)

Actions #3

Updated by Eric Davis almost 15 years ago

Adam Piotr Żochowski wrote:

I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.

+1, I've seen reports of a large select fields (10,000s items) crash browsers.

Here's another suggestion which I've talked about with other people. Add the ability to open an issue "As someone". Example:

Eric Davis (Manager) opens a new issue as W Snyder (non-member). Now since W Synder is the "author", issue updates will be sent to that user's email address.

Actions #4

Updated by W Snyder almost 15 years ago

+1: Add the ability to open an issue "As someone".

I would like that too, but note it needs the same select-from-large-list solution.

Actions #5

Updated by Ammler _ almost 15 years ago

Why not a "simple" textfield, where you can add the user to the watchlist?

Actions #6

Updated by Jean-Philippe Lang almost 12 years ago

  • Status changed from New to Closed
  • Resolution set to Duplicate

Same as #5159.

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