Feature #3852

Allow users to comment on issues without having to go through Update

Added by Alex Bevilacqua about 10 years ago. Updated over 7 years ago.

Status:NewStart date:2009-09-12
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:-
Resolution:

Description

This is a simple workflow thing. Not all users should be able to update all issues, so to leave a comment on an issue, there should be a top-level control that allows them to comment.

There are "quote" buttons on all the comments, which provides the functionality I'm talking about, but they require you to clear out the quoted text :P


Related issues

Related to Redmine - Feature #4091: "Comment" link for issues New 2009-10-23
Related to Redmine - Feature #3143: Add an 'Add Note' function to issue, to avoid optimistic-... New 2009-04-08

History

#1 Updated by Adam Piotr Żochowski about 10 years ago

Then edit your roles.

It is under: ''Issue Tracking :: Add notes''

You can then specify which role within project is allowed to add notes, and which not.
To ensure this control, disable adding notes from the ''anonymous'' and ''non-member'' roles.

Kind regards

Adam Żochowski

#2 Updated by Alex Bevilacqua about 10 years ago

Adam Piotr Żochowski wrote:

Then edit your roles.

It is under: ''Issue Tracking :: Add notes''

You can then specify which role within project is allowed to add notes, and which not.
To ensure this control, disable adding notes from the ''anonymous'' and ''non-member'' roles.

Kind regards

Adam Żochowski

Adam,

All of my roles have "add note" enabled. The functionality I'm looking for is to be able to add a note without having to click the update link.

#3 Updated by XXX XXX about 10 years ago

Adam,

All of my roles have "add note" enabled. The functionality I'm looking for is to be able to add a note without having to click the update link.

Yes, I agree. From a usability and workflow perspective, this is the most user friendly. It isn't always obvious to a client of our company that he must click the update link to add a note/comment. It is sometimes very confusing for them (clients are mostly no computer experts ;-))

#4 Updated by Mikhail Krasilnikov almost 10 years ago

I say more. It's a good idea to give administrator (or user himself) ability to enable "Add comment" form by default in issue view.

#5 Updated by Go MAEDA almost 5 years ago

  • Related to Feature #3143: Add an 'Add Note' function to issue, to avoid optimistic-lock of issue' update when user just want to add a note added

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