Feature #393

Role that can't assign a ticket

Added by David Petersen over 4 years ago. Updated 5 months ago.

Status:New Start date:
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:Issues permissions
Target version:-
Resolution:

Description

If you are giving clients access to redmine you really don't want them submitting tickets and assigning them to developers
with out it going through a project manager.

Having the ability to more granularly assign permissions to users would help a lot.
Letting them create a new ticket but not assign it.


Related issues

related to Feature #444: submit issue via email Closed
duplicated by Feature #8129: Role that can't assign a ticket Closed 2011-04-12

History

Updated by Ed Ed over 4 years ago

This is surely already the case. Create a new class of user and
allow them to issue and withdraw tickets and nothing else.

Updated by Thomas Lecavelier over 3 years ago

I give a +1 to this feature request: it would be so lovely that only manager or developers could assign issues... :)

Updated by Nikolay Solakov over 3 years ago

+1 from me too :)

Updated by Daniel Netzer over 3 years ago

me too.

Updated by Thomas Löber over 3 years ago

We have to consider that issues can be automatically assigned by selecting a category.

So there should be an additional permission "Select issue category" (besides "Assign issue") which will not be given to the "Client" role.

Updated by Paul Voelker over 2 years ago

My software group would be very happy to have this ability. We are new Redmine users and like what we have seen so far...

Updated by david austin over 2 years ago

we are having problems with anonymous users (who we allow to submit a new issue) they are assigning it to the list of developers and we dont want them to assign issues only submit the problem
so +1 for us also

Updated by david austin over 2 years ago

i would like to reopen this as this is a problem as is spam by anonymous users

Updated by Robert Cermak about 2 years ago

+1
More generally: each role could have configurable list of items available on issue submitting.
It is not reasonable to enable to client to set up e.g. Estimated time, “Done %”, or certain customized internal items…

Updated by Rick Bird 10 months ago

Issue is definetely a must.. +1

Updated by Etienne Massip 10 months ago

  • Category set to Issues permissions

Updated by Kioma Aldecoa 5 months ago

This feature would be very useful for our workflow. It facilitates a model where only designated people actually review and assign issues.

Updated by Kioma Aldecoa 5 months ago

  • Assignee set to Jean-Philippe Lang

Updated by Kioma Aldecoa 5 months ago

  • Assignee deleted (Jean-Philippe Lang)

Updated by Terence Mill 5 months ago

This is covered by feature request #8050 : "Mightful workflow field enhancement: visible, read only and mandatory"

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