Feature #393

Role that can't assign a ticket

Added by David Petersen over 10 years ago. Updated almost 5 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:

100%

Category:Issues permissions
Target version:-
Resolution:

Description

If you are giving clients access to redmine you really don't want them submitting tickets and assigning them to developers
with out it going through a project manager.

Having the ability to more granularly assign permissions to users would help a lot.
Letting them create a new ticket but not assign it.


Related issues

Related to Redmine - Feature #444: submit issue via email Closed
Related to Redmine - Feature #8050: Mightful workflow field enhancement: visible, read only ... Closed 2011-04-03
Duplicated by Redmine - Feature #8129: Role that can't assign a ticket Closed 2011-04-12

History

#1 Updated by Ed Ed about 10 years ago

This is surely already the case. Create a new class of user and
allow them to issue and withdraw tickets and nothing else.

#2 Updated by Thomas Lecavelier over 9 years ago

I give a +1 to this feature request: it would be so lovely that only manager or developers could assign issues... :)

#3 Updated by Nikolay Solakov over 9 years ago

+1 from me too :)

#4 Updated by Daniel Netzer over 9 years ago

me too.

#5 Updated by Thomas Löber over 9 years ago

We have to consider that issues can be automatically assigned by selecting a category.

So there should be an additional permission "Select issue category" (besides "Assign issue") which will not be given to the "Client" role.

#6 Updated by Paul Voelker over 8 years ago

My software group would be very happy to have this ability. We are new Redmine users and like what we have seen so far...

#7 Updated by david austin over 8 years ago

we are having problems with anonymous users (who we allow to submit a new issue) they are assigning it to the list of developers and we dont want them to assign issues only submit the problem
so +1 for us also

#8 Updated by david austin about 8 years ago

i would like to reopen this as this is a problem as is spam by anonymous users

#9 Updated by Robert Cermak over 7 years ago

+1
More generally: each role could have configurable list of items available on issue submitting.
It is not reasonable to enable to client to set up e.g. Estimated time, “Done %”, or certain customized internal items…

#10 Updated by Rick Bird over 6 years ago

Issue is definetely a must.. +1

#11 Updated by Etienne Massip over 6 years ago

  • Category set to Issues permissions

#12 Updated by Kioma Aldecoa about 6 years ago

This feature would be very useful for our workflow. It facilitates a model where only designated people actually review and assign issues.

#13 Updated by Kioma Aldecoa about 6 years ago

  • Assignee set to Jean-Philippe Lang

#14 Updated by Kioma Aldecoa about 6 years ago

  • Assignee deleted (Jean-Philippe Lang)

#15 Updated by Terence Mill about 6 years ago

This is covered by feature request #8050 : "Mightful workflow field enhancement: visible, read only and mandatory"

#16 Updated by Daniel Felix almost 5 years ago

Well this could be also closed. With some changes to the workflow -> field permissions the reporter could be restricted to assign a ticket.

#17 Updated by Daniel Felix almost 5 years ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100

Resolved in #8050.

#18 Updated by Daniel Felix almost 5 years ago

  • Status changed from Resolved to Closed

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