Redmine

Hello,

On the same deployment (https://projets.iut-rodez.fr/), I set up redmine to receive emails via postfix and the project members are now notified, even on mail issue submission. So the notification behavior really differs on email issue creation between imap et postfix processes.

regards

Any idea ? does rake redmine:email:receive_imap and rdm-mailhandler behave differently about the issue management ?

Emails submitted by the rake task and rdm-mailhandler are both processed by MailHandler class.
So behaviour should be the same.

How can I reproduce this problem?

Hello,

There are no any calls to notification mechanism when creating issues from email. Issues are created using the following code (see app/models/mail_handler.rb:

 issue = Issue.new(:author => user, :project => project, :tracker => tracker, :category => category, :priority => priority, :due_date => due_date, :start_date => start_date, :assigned_to => assigned_to)

...

issue.save!
add_attachments(issue)

So, the possible solution is to add something like the following after saving the issue:

Mailer.deliver_issue_add(issue) if Setting.notified_events.include?('issue_added') 

+1. We have the same problem :( Jean, do you need any help with this? Steps to reproduce or any?..

How can I add any log-file which can show you the problem and steps to reproduce?

Same problem, issues received by email doesn't generate notifications.
Redmine 1.1.1 from svn revision 4802, running on Debian 6.0, ruby 1.8.7, rails 2.3.5, mysql and apache/passanger.
I don't know how reproduce this problem, but I want help as I can.

You could change logging level to get some debug trace from Redmine::IMAP and MailHandler ?

In config/environments/production.rb :

...
# Disable delivery errors if you bad email addresses should just be ignored
config.action_mailer.raise_delivery_errors = true

# No email in production log
# config.action_mailer.logger = nil
config.log_level = :debug

Turning on debug log level showed NOTHING about this problem.
The unit test mail_handler_test.rb showing only one failure:

# ruby test/unit/mail_handler_test.rb -v
...
Finished in 3.345716 seconds.

  1) Failure:
test_add_issue_should_send_email_notification(MailHandlerTest) [test/unit/mail_handler_test.rb:295]:
<1> expected but was
<2>.

35 tests, 182 assertions, 1 failures, 0 errors

What this mean?

Could you please add the followinng lines before assert_equal to source:trunk/test/unit/mail_handler_test.rb#L295 and run the test again ?

logger.info ActionMailer::Base.deliveries[0].inspect
logger.info ActionMailer::Base.deliveries[1].inspect

Then you should have the description of both objects in log file.

I added these lines:

RAILS_DEFAULT_LOGGER.info ActionMailer::Base.deliveries[0].inspect
RAILS_DEFAULT_LOGGER.info ActionMailer::Base.deliveries[1].inspect

But in the log file does't appear any new information.

Yes, sorry, it's a test so it should not log anything. Could you try by replacing RAILS_DEFAULT_LOGGER.info with puts, please ?

Something has issued, but I don't understand what.

Loaded suite mail_handler_test
Started
.................#<TMail::Mail port=#<TMail::StringPort:id=0x..fdab13bcc> bodyport=#<TMail::StringPort:id=0x..fdab0f2ac>>
#<TMail::Mail port=#<TMail::StringPort:id=0x..fdaaeb406> bodyport=#<TMail::StringPort:id=0x..fdaae8a76>>
F.................
Finished in 3.55149 seconds.

  1) Failure:
test_add_issue_should_send_email_notification(MailHandlerTest) [mail_handler_test.rb:297]:
<1> expected but was
<2>.

Next try :

p ActionMailer::Base.deliveries[0].header.inspect
p ActionMailer::Base.deliveries[0].body
p ActionMailer::Base.deliveries[1].header.inspect
p ActionMailer::Base.deliveries[1].body

That is twice the same mail.

What is you mail configuration, please ?

# Outgoing email settings

production:
  delivery_method: :async_smtp
  smtp_settings:
    tls: true
    address: "smtp.gmail.com" 
    port: '587'
    domain: "smtp.gmail.com" 
    authentication: :plain
    user_name: "redmine@******.com" 
    password: "********" 

Could you try the fix of Go MAEDA for async_smtp issue in #5058, please ?

Thanks a lot for the tip, I just change async_smtp to smtp, and notification began to come.
- delivery_method: :async_smtp
+ delivery_method: :smtp

P.S. Method of Go MAEDA for async_smtp issue dosen't help me.

AFAIK, :async_imap has no effect ?!

I think that this issue is actually the same as #5058.

If you have some time left, could you make a new attempt for :async_smtp with the 2 following lines added to lib/tasks/email.rake :

task :receive_imap => :environment do
  Thread.abort_on_exception = true
  ...
  (existing code)
  ...
  threads.each {|t| t.join }
end