Feature #1388

Email integration: track email answers

Added by Vladymyr Vladymyrov about 1 year ago. Updated 12 months ago.

Status:Closed Start:2008-06-05
Priority:Normal Due date:
Assigned to:- % Done:

0%

Category:Emails
Target version:-
Resolution:

Duplicate


Description

It would be great to have ability to track all email/letters flow involved in some particular issue and/or revision discussions.
To see the list of emails related to particular issue and be able read/search through these emails.

This can be implemented as separate processes which will index letters in mailbox.

I'm thinking keeping emails on imap mail server or shared ms exchange account.


Related issues

related to Patch #1110 Allow email to create issue or add comment Closed 2008-04-25

History

Updated by Vladymyr Vladymyrov about 1 year ago

There is ruby lib to work with MS Exchange over webdav interface
http://rubyforge.org/projects/rexchange/

Updated by Vladymyr Vladymyrov about 1 year ago

Oops, I found some email integration in app/models/mail_handler.rb MailHandler.receive

Could you please explain how to start/enable it?
As I understand - MailHandler should be somehow integrated to the mail server flow - reading pop3 box, or processing emails using | (pipe).
Could you please explain?

Updated by Vladymyr Vladymyrov about 1 year ago

Sorry for bothering.
I've found information I've asked here:
http://www.redmine.org/repositories/revision/1?rev=523

Revision 523

jplang, 2007-05-09 20:46

Added a simple mail handler.

It lets users add notes to an existing issue by replying to the initial notification email.
Permissions are checked in the same way as in the application (the user is identified by its mail address).

Information about configuring the application so that it receives emails can be found here:
http://wiki.rubyonrails.com/rails/pages/HowToReceiveEmailsWithActionMailer

RedMine mail hander is MailHandler#receive

Updated by Vladymyr Vladymyrov about 1 year ago

  • Status changed from New to Resolved

Updated by Jean-Philippe Lang 12 months ago

  • Category set to Emails
  • Status changed from Resolved to Closed
  • Resolution set to Duplicate

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