FAQ » History » Version 8

Jean-Philippe Lang, 2007-10-21 20:26

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h1. Frequently Asked Questions
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h2. Installing and Running Redmine
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h3. The application seems to work fine but some pages (eg. login form) have no content.
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You’re running Rails 1.1.x but Redmine requires 1.2.2.
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Upgrade Rails (if you're using gem package system, run the command __gem update__ as root/administrator).
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h3. The application freeze after a long time without activitiy.
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There's a bug in ruby/mysql adapter < 2.7.3 that leads to loose database connection. Please update your adapter.
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You can see thread at: http://rubyforge.org/forum/message.php?msg_id=25951.
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h2. Issue tracking
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h3. I've created a new issue status but I can't use it, it doesn't show up in the status drop-down list.
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Once you've created a new issue status, you need to include it in the workflow.
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Say you have created a status named 'In progress' and you want your developers to be able to change bugs from 'New' to 'In progress'.
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Go to "Admin -> Issue tracking -> Workflow", select 'Bug' and 'Developer' then click edit.
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You now see all the transitions allowed for developers on bugs. Check the 'New' -> 'In progress' checkbox and save.