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RedmineIssues » History » Revision 8

Revision 7 (Tom Rochette, 2010-01-11 17:45) → Revision 8/47 (Tom Rochette, 2010-01-11 17:46)

h1. Issue Tracking  

 Issues are the heart of the Redmine business. An issue is bound to a project, owned by a user, can be related to a version, etc. 

 h2. Listing of the issue 

 From a selected issue page, you can see the work in progress that is done to fix the issue. The messages are displayed in chroonological order, starting from the oldest to the newest message. It is possible to quote others' messages as well as to edit yours. 

 h3. Associated revisions 

 If the administrator has defined [[RedmineSettings#Referencing-issues-in-commit-messages|Referencing Issues Keywords]], a developer that uses such keyword(s) will see its commit message displayed on the issue page, under the Associated revisions block (generally to the right of the first reply). Revision block. 

 !redmine-associated-revision.png! 

 h2. Adding a new issue 

 People can create a new issue when they meet the [[RedmineRoles|roles and permissions]] configured by the Redmine Administrator ([[RedmineRoles#Permissions|Role: Issue Tracking > Add Issues]]). 
 When creating a new issue, one of the most important items is the [[RedmineIssueTrackingSetup#Trackers|tracker field]], which defines the nature of the issue. By default, Redmine comes with three different trackers: _bug_, _feature_, and _support_. 

 h2. Updating an existing issue 

 (TODO: describe and upload a screen-shot of update panel) 

 h2. Editing an existing issue's Subject or Description 

 In order to edit an existing issue, your role has to have the [[RedmineRoles#Permissions|Issue Tracking > Edit Issues]] right. This right gives you a _(More)_ link after the Change Properties section title in the "Update issue" panel. 

 Clicking on the _(More)_ link will bring-up an editable copy of the Subject and Description of the issue. 

 p=. !RedmineEditIssue_More_Link.png!