An email from Gmail with embedded image causes the issue to create the image link everytime a reply is sent

Added by Claudio Sakaguti 10 months ago

Hello! My name is Claudio and I need some help with an issue regarding our Redmine.

Using Redmine version 3.4.2.
The problem:
-Create new issue
-From Gmail, add the issue ID to the subject. Embed an image to the message and send to Redmine.
-From the Redmine issue page, the embedded image is saved as attachment and is displayed in the issue.
-Every time a user uses the same Gmail email and reply's to update the issue, a new attachment link is added to the issue.
-from the database, attachments table, I can see multiple entries with the same container_id and the same file name, but with different IDs.

Am I the only one with this problem?

Thanks in advance and Regards,
Claudio

image.png - DB entries (76.4 KB)

Replies (2)

RE: An email from Gmail with embedded image causes the issue to create the image link everytime a reply is sent - Added by Claudio Sakaguti 10 months ago

More info:
I tested with image attached images and it does not cause the issue described here. Only when the image is embedded to the body will cause this problem.

RE: An email from Gmail with embedded image causes the issue to create the image link everytime a reply is sent - Added by Dhaval Dhaval 6 months ago

Hello,
I want just information regarding like how to works redmine and etc. So please can you explain it. Thanks a lot in advance.

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