Feature #8488

Updated by Toshi MARUYAMA about 8 years ago

As requested by some people (#7414#note-16, #7412#note-3, (http://www.redmine.org/issues/7414#note-16, http://www.redmine.org/issues/7412#note-3, and so on), sometimes we need to involve someone that cannot access an issue by "default rules". It can happen, for example, when a customer send a problem via email and we need to create a Redmine issue ourself, and give this customer access to the ticket.

I asked Jean-Phillipe on #7412#note-2 http://www.redmine.org/issues/7412#note-2 to extend the visibility of an issue to observers, and some people liked it, but it was not done because observe mechanism was designed for notification purposes (I now I agree it is not good, that's why I'm creating this feature request).

So my request is:
Create a involve mechanism where some roles can add people in an issue, in a very similar way they add an observer, and the added users have access to the issue the were involved.