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Fetching Email via IMAP fails when email contains image

Added by Adam Nawrocki over 12 years ago

We have implemented successfully email submission and updating via rake command and IMAP. We are however being plagued by one issue, when the email contains a picture or screen shot the email will fail to attach. Within the mailbox the email will go from an unread to read state, but deletion will not happen and reply never makes its way back to issue. If I manually remove the image from the email and mark it unread it will be processed as expected. This is a bit of an issue as our corporate standard signature file has a small image in it that causes replies to fail.

We are retrieving email from an Exchange 2010 SP1 mailbox via IMAP, I have tried setting IMAP client access to text only on server side with no success.

Thank You in advance for any guidance you can give in best way to troubleshoot issue.