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Mandatory Email field after closing status?
Added by Rainer Rutka about 12 years ago
Just a question: Is it possible to add a mandatory field with commtens a user
MUST fill in, if she/he changed the status of a ticket?
E.g.: Ticket -> Status -> Closed
+---------------------------+
| You closed a ticket ! |
| Enter comment: |
| _________________________ |
. .
. .
+---------------------------+
2nd question: Is it possible to send this message to a mailing-list or
specific user?
Thanks in advance!