Project

General

Profile

Status change via commit not reflected in update form

Added by Benedikt Breinbauer almost 11 years ago

Hi,

I keep coming across a rather annoying problem in our workflow with Redmine (1.4.4.stable, PostgreSQL). I was wondering if somebody has a similar problem and whether one of the two could be improved: Our workflow or Redmine.

Our workflow (developer's view):
  1. Ticket is open in browser
  2. Ticket gets fixed via commit reference ("fixes #1234")
  3. Browser window refresh to make sure ticket is marked as resolved
  4. Add a comment to resolved ticket: Problem: The status in the update form doesn't reflect the updated resolved status, doesn't get changed manually again, and the ticket is set back to the previous status (e.g. "In Progress").
  5. Ticket needs to be set manually to the resolved status in a separate update (incl. an unnecessary mail notification).

Thanks for any feedback!