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Incoming email - forward to distribution list if msg is from Anonymous/Unknown user?

Added by Andy P almost 11 years ago

I had an older installation of Redmine that would fetch email from our IMAP server. If the message sender wasn't associated with a Redmine account then that email would be resent or forwarded to a distribution list. I don't remember how this was accomplished.

Our current installation, running Redmine 2.2.0-stable, checks for messages and creates or updates issues as appropriate. When it encounters a message sender that isn't associated with a Redmine account then it flags the message as Read and ignores it from that point forward.

Does anybody know how I might be able to get these messages resent or forwarded to a distribution list again? I'm not particularly familiar with Ruby or Rails and I don't think I did anything overly complicated with our original installation. I can't find any details on this issue any where though. I don't know if it was a feature baked into Redmine or ActionMailer or something else entirely!

Thank you,
Andy