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Redmine doesn't create task from emails

Added by Denis Kuznetsov over 9 years ago

Hello,
I have some strange issue with my Redmine's server:
Redmine checks mailbox, marks some emails as read and skips them, just leaves them in inbox.

Here is my server details:
Windows Server 2008 R2,
Environment:
Redmine version 2.4.2.stable
Ruby version 1.9.3-p231 (2012-05-25) [i386-mingw32]
Rails version 3.2.16
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.4
Git 1.8.3
Filesystem
Redmine plugins:
recurring_tasks 1.3.0
redmine_contacts 3.2.17
redmine_issue_checklist 2.0.5

My Scheduled task:

set PATH=C:\BitNami\redmine-2.4.2-0\ruby\bin;%PATH%
Echo Fetching emails
CALL C:\BitNami\redmine-2.4.2-0\scripts\setenv.bat
rem C:\PROGRA~1\BITNAM~1\scripts\setenv.bat
ruby bin\rake --trace redmine:email:receive_imap RAILS_ENV="production" host=192.168.10.1 username= password=password project=raw tracker=bug allow_override=project,tracker,status,priority,category,assigned_to,start_date,due_date unknown_user=accept no_permission_check=1

I'm newbie in Redmine, how can I troubleshoot this issue?
PS: Sorry for my English.


Replies (1)

RE: Redmine doesn't create task from emails - Added by Tony Ordner over 9 years ago

Yes I run across some emails that are apparently malformed (mine come from exchange 2008/outlook 2007 lucky me) and cause the email task to fail. To verify and get error messages I will manually run the email rake in a command line/shell so you can see the output. Usually I can mark unread one at a time and find the problem email. I really wish the mail rake task would process one email at a time instead of process all, mark all read, delete all read as when it crashes it can have imported some all ready but not all so sometimes I get duplicated emails. I hope this helps.

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