Imap email retriveal has stopped working
Edit: It started working again with no changes made.
I am really confussed and lost on this one
Redmine version 3.4.3.stable.14186
Ruby version 2.4.2-p198 (2017-09-14) [x86_64-linux]
Rails version 4.2.8
Database adapter Mysql2
I setup the imap version of creating tasks and such from email the cron that is run contains
rake -f /opt/redmine/current/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mailserver username=username password=password port=993 ssl=true allow_override=all --trace
This works fine, I can see emails being read on the mail account and output from running the cron shows it connects fine reads the mail and exits cleanly. Earlier in the week people mentioned that it stopped working on the live server, I looked at everything I can think of and nothing is working. I then tried again on the test server same deal emails are being read but nothing is being processed.
Example syntax being used to create tasks
email subject new task 11
Assignee: firstname lastname
Estimated hours: 1
Done ratio: 50
Enable WS for incoming emails is ticked but I read tht is only required for pop3 and not imap, I am really lost as to what is causing this. Is there another log I can view that would show more details regarding creation of tasks via email?