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Status "feedback"

Added by Anonymous over 14 years ago

Hi.

Could somebody explain me meaning of status "feedback"? When it is used?


Replies (2)

RE: Status "feedback" - Added by Caroline Boisson | Altic over 14 years ago

Hi

The status feedback is used in my company to comment what's being done on an issue : if i create an issue, someone work on it and explain his work, i can then pass the status on feedback to say for example "no it's not what i was looking for", or "when do you think you will be done" etc.

Regards

RE: Status "feedback" - Added by Anonymous over 14 years ago

So for example the life of ticket looks like this?:
1. new
2. assigned - someone took the ticket and started work
3. feedback - you ask a question "when do you think you will be done"
4. assigned - he answered "till end of month"
5. resolved
6. closed

Anybody uses it in different way?

    (1-2/2)