Submissions » History » Version 2

Jean-Philippe Lang, 2008-05-01 15:12
link to the bug list

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h1. Submitting Bugs
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Before submitting a bug report here, please make sure:
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* that you're using an appropriate Rails version (see [[RedmineInstall]])
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* that your database is up to date, especially if you've just migrated from a previous version or revision (see [[RedmineUpgrade]])
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* if your problem is related to svn (or any other scm), that the proper binaries are installed on your Redmine host (see [[RedmineRepositories]])
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And have a look at the "bug list":http://www.redmine.org/projects/redmine/issues?query_id=1 to see if it has not already been reported.
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When filling a bug report, please give the following information with the description of your problem:
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* which database (eg. Postgresql 8.2) and Rails version (eg. Rails 1.2.6) you're using
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* your Redmine version (pick the version number in the _Affected version_ field) and the exact revision (eg. r1142) if you're using repository code
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* your scm binary version (eg. svn 1.4) if your problem is about scm integration
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* the error stack trace that you should find in the log file if your report is about an error. The message displayed by the app (eg. _...An error occurred on the page you were trying to access. If you continue..._) is useless here.