Submissions » History » Version 7
Karl Heinz Marbaise, 2008-11-09 19:30
Added hint to get the version information.
h1. Submitting Bugs
Before submitting a bug report here, please make sure:
* that you're using an appropriate Rails version (see [[RedmineInstall]])
* that your database is up to date, especially if you've just migrated from a previous version or revision (see [[RedmineUpgrade]])
* if your problem is related to svn (or any other scm), that the proper binaries are installed on your Redmine host (see [[RedmineRepositories]])
And have a look at the "bug list":http://www.redmine.org/projects/redmine/issues?query_id=1 to see if it has not already been reported.
When filling a bug report, please give the following information with the description of your problem:
* your database version (eg. Postgresql 8.2)
* your Ruby version (eg. ruby 1.8.6)
* your Rails version (eg. Rails 1.2.6)
* your Redmine version (pick the version number in the _Affected version_ field) and the exact revision (eg. r1142) if you're using repository code
* your scm binary version (eg. svn 1.4) if your problem is about scm integration
* the error stack trace that you should find in the log file if your report is about an error. The message displayed by the app (eg. _...An error occurred on the page you were trying to access. If you continue..._) is useless here.
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The simplest way to get all the needed information can be acquired by using<pre>ruby script/about</pre> within your Redmine installation.
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h1. Submitting Feature Request
Before submitting a feature request here, please make sure:
* fill the _subject_ as a sum up of your description
* fill the _description_ as detailed as you can, don't hesitate to describe precisely how this feature should behave, try to add what benefits you're excepting from it
* please *DON'T* fill the _target version_ field: let the developers decide when integrate
* please *DON'T* assign the feature request to anybody, let the developers deal with it