Redmine

Doing some research on the issue, it should:

Issue: #10607

Can you confirm that this is in the out of office header? And if not, if your mail system uses a different header (or if you can turn on the proper headers).

Our company is using Lotus Notes 8.5.1, don't know which version our Domino server are.
Upon inspection, our system uses "Auto-submitted: auto-generated".

I suggest to automatically exclude "auto-generated" as well.
I couldn't re-open the ticket because it's tied to a version, so I filed #11338.

You can easily add it:

app/models/mail_handler.rb

Line 52:

  @@ignored_emails_headers = {
    'X-Auto-Response-Suppress' => 'OOF',
    'Auto-Submitted' => 'auto-replied'
  }

change to:

  @@ignored_emails_headers = {
    'X-Auto-Response-Suppress' => 'OOF',
    'Auto-Submitted' => 'auto-replied',
    'Auto-Submitted' => 'auto-generated'
  }

For now.

Hehe, thank you, I already did :-)