Is there a way for a non-user to email issues into redmine? - Redmine

Is there a way for a non-user to email issues into redmine?

Added by Jon Lumpkin about 14 years ago

Looking through the documentation, it looks like a user must be in redmine to be able to email issues to redmine.

We are running redmine internally, and have certain projects where we will accept incoming emails for issues, and then route those issues to their correct project.

I was wondering if this is possible, where a user who may not have a redmine account can email the system, and the IMAP pickup not ignore them, but enter the ticket.

Replies (4)

RE: Is there a way for a non-user to email issues into redmine? - Added by Felix Schäfer about 14 years ago

I think the wiki page concerning this is a little behind what mailhandler.rb can do, please have a look at the inline help (or here: source:tags/0.9.3/extra/mail_handler/rdm-mailhandler.rb#L18).

RE: Is there a way for a non-user to email issues into redmine? - Added by Jon Lumpkin about 14 years ago

Thats just what I needed, thank you.

RE: Is there a way for a non-user to email issues into redmine? - Added by Jon Lumpkin about 14 years ago

I am using the IMAP connector, but it looks like it has a similar option.

http://www.redmine.org/projects/redmine/repository/entry/tags/0.9.3/lib/tasks/email.rake

RE: Is there a way for a non-user to email issues into redmine? - Added by Felix Schäfer about 14 years ago

It does, I hope you were able to make things work :-)

(1-4/4)