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Users unable to Update issues using IE8

Added by David Carson over 11 years ago

Following a recent upgrade to 2.1.2 I am getting reports that some users are not able to edit issues when they are using IE8.

The problem appears to be that the screen does not finish rendering due to a HTML Parsing failure (see screenshot).

This can't be an isolated issue but I'm not finding much via Google so I'm hoping someone in here has encountered this before and has a solution for me.

Thanks in advance

IE8_Issue.png (117 KB) IE8_Issue.png Issue in Edit Mode loaded in IE8

Replies (4)

RE: Users unable to Update issues using IE8 - Added by Etienne Massip over 11 years ago

Guess it's related to #12195 which has been fixed with 2.1.3, you should consider upgrading to latest minor 2.1 release.

RE: Users unable to Update issues using IE8 - Added by David Carson over 11 years ago

I'd never have found that based on our error message and the issue detail.

I'll try manually updating the js file tomorrow and see if it sorts out or issue.

Thanks

RE: Users unable to Update issues using IE8 - Added by Etienne Massip over 11 years ago

Note there's another one about IE8 fixed with 2.1.4: #12298.

RE: Users unable to Update issues using IE8 - Added by David Carson over 11 years ago

#12195 didn't help my issue - in fact it caused IE7 to crash (Operation Aborted error). #12298 is a different issue altogether so I'll not go poking around on that one.

I know that browser compatibility is a real pain but this is frustrating. I'm currently working in the NHS and they are using IE6/7/8 so the pain is just compounded.

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