How email notifications works for forum messages

Added by Piotr Oh about 3 years ago

Hi

I have redmine 2.5.1 on debian system with exim4 set as satelite email configuration. And email notifications work ok for issues, but not for forum messages. When I add to forum new message no email notifications are sent. I have checked in Settings/email notifications the right checkboxes.

In the email logs on the email serwer side there is nothing about any mail sent from redmine serwer when new forum message is added, and of course when adding new issue the email is logged there.

Also the Default notification option is set to:
'Only for things I watch or I'm involved in'
But that should not touch forum messages?

I'm confused.

Regards
Piotr

Replies (5)

RE: How email notifications works for forum messages - Added by Piotr Oh about 3 years ago

Update: the News messages email notifications work ok, so it looks like something is wrong with the Forum only. Maybe it is just a bug?
P.

RE: How email notifications works for forum messages - Added by Piotr Oh about 3 years ago

Nobody is using Forums in Redmine or nobody has this problem?
I have created Issue #17688. This is annoying problem, as this forces users to actively watch the forum threads.

Regards
P.

RE: How email notifications works for forum messages - Added by Piotr Oh about 3 years ago

Piotr Oh wrote:

Nobody is using Forums in Redmine or nobody has this problem?

Well, this forum works nicely, I have just received email notification ;-(.

Has forum email notification something different than other Redmine objects (like news, issues etc)? Why one part of my Redmine email notification works ok, and another one not?
P.

RE: How email notifications works for forum messages - Added by li an about 3 years ago

I have solved this problem months ago, the error is not forum email notificatioin, it is for the reason that there is some wrong eamil address, either the format or spelling error, I checked one bye one, until I get the email message.

Indeed, if you select email notice of each activity from the setting, the notification cannot be received almostly is the email address format or spelling error or someone's email is valid now(e.g. left from the company, the company email address will be valid).

Hope to help you.

RE: How email notifications works for forum messages - Added by Piotr Oh about 3 years ago

Resolved. I simply did'n know how redmine forum works. There is by default no email notification for users which don't observe the forum or message. Clicking on observe (yellow star) and all is working ok. Sorry for the obsolete thread.
P.

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