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Email Notification Configuration

Added by Hani Draidi over 9 years ago

Hello all,

I am new to Redmine; I started by building a new project, and added members to this project with their emails.
I tried to test the reporting process, so I created a test issue and assigned it to a member (developer), the developer completed this issue and updated it.
Everything within the Redmine application worked well (the developer received the issue, updated it, I received his update, and the gantt and the calendar were updated).
Despite the fact that when setting the users configuration I chose “Only for things I watch or I’m involved in” for the developer and “for any event in all my projects” for me (admin), both of us (admin+developer) did NOT receive anything via our emails!
What might be the issue here?

Notes:
• The two emails are @gmail.com.
• I installed the app using Bitnami Redmine Stack, and chose Gmail as the default email provider during the installation.

Any help is appreciated
Hani,


Replies (4)

RE: Email Notification Configuration - Added by Deoren Moor almost 9 years ago

Did you ever figure this out? If not, have you tried sending a test email from Redmine?

  1. Administration
  2. Settings
  3. Email Notifications tab
  4. Send a test email link in the bottom right-hand corner

That should verify that your Redmine email configuration is correct.

RE: Email Notification Configuration - Added by Hani Draidi over 8 years ago

Many thank Deoren!

I've tried to send a test email, but I got the following error:
An error occurred while sending mail (535-5.7.8 Username and Password not accepted. Learn more at ) Attached!
What might be the problem?

Your help is highly appreciated!

Clip_1102.jpg (129 KB) Clip_1102.jpg Error

RE: Email Notification Configuration - Added by Deoren Moor over 8 years ago

An error occurred while sending mail (535-5.7.8 Username and Password not accepted. Learn more at ) Attached! What might be the problem?

The error seems to indicate that whatever username/password you have configured is incorrect, but that could be misleading. I would start by reviewing the configuration in redmine_install_directory/config/configuration.yml and making sure the settings are what you expect to find when compared against the example configuration for Gmail on the EmailConfiguration page.

RE: Email Notification Configuration - Added by Hani Draidi over 8 years ago

Thank you very much Deoren!

I've edited the configuration.yml file and used my gmail password, and now the notifications are turned on!

Once again, thank you!

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